The AI that talks like you is LIVE! Experience the difference, NOW: https://lnkd.in/g8VzagFH Sure #VoiceX just got an upgrade. But why should you care? ↳ Listens smartly, responds at the right moment, and understands intent instantly ↳ Flags negative sentiment early to prevent escalations and provides data-driven insights enhance CX ↳ Maintains context across Voice, Chat, Email, and Enterprise Apps, ensuring smooth transitions without losing conversation history ↳ Enables seamless global communication with 135+ languages All this and more! Link in the first line Raghu Ravinutala | Rashid Khan | Jaya Kishore Reddy Gollareddy Abhimanyu Singh | Aagam Mehta | Sandeep Kumar Rajaram | Anukrati Goyal | Rohit Singh #VoiceAI #GenerativeAI #AIinCX
Yellow.ai
Software Development
San Mateo, California 154,585 followers
AI-first customer service automation crafted for enterprises
About us
Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully autonomous customer support that unlocks unparalleled efficiency and significantly reduces operational costs. Headquartered in San Mateo, Yellow.ai serves over 1100 enterprises, including Sony, Domino’s, Hyundai, Ferrellgas, Waste Connections, Randstad, Tiket.com, Lulu Group International, Arabic Radio Network, Papa Johns, Hyundai, Volkswagen, ITC Ltd, OYO, Skoda Auto, across 85+ countries. Our platform is built on multi-LLM architecture and continuously trained on 16B+ conversations annually, enabling businesses to deliver elevated experiences and build lasting customer relationships. Founded in 2016 with offices across six countries, Yellow.ai has raised over $102 million from blue-chip investors.
- Website
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https://yellow.ai/
External link for Yellow.ai
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- San Mateo, California
- Type
- Privately Held
- Founded
- 2016
- Specialties
- customer service automation, Generative AI, contact center solution, customer support automation, Artificial intelligence, customer engagement, Chatbots, Voice assistants, Google assistant, customer experience, banking automation, retail automation, WhatsApp chatbot, sales automation, helpdesk ticketing system, Voice AI , Voice Assistants, and Customer Experience Automation
Locations
Employees at Yellow.ai
Updates
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Yellow.ai reposted this
🚀 Taking VoiceAI to the next level - literary 🚀 At Yellow.ai In our mission to redefine the CX space with AI ; we are making a game-changing leap forward in the VoiceAI space. This will push the frontier of what's possible with AI. 💥 This is just the beginning. We are proud to lead the charge in shaping the future of VoiceAI. 💪 Stay tuned for the next update. I can't wait for you to experience the future with us !! ✨ The future is calling. Can you hear the music? #VoiceX #ComingSoon #VoiceAI #AIInnovation #PushingBoundaries #FutureOfAI #TechLeadership #VoiceTech Sandeep, Sasi Varunan, Abhimanyu, Madhav, Shubhangi, Kanishka, Pratik, Anukrati, Rohit, Apoorva, Jaya Kishore Reddy Gollareddy, Rashid Khan, Raghu Ravinutala
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🚀 6 chapters. 60+ experts. 16,000+ global attendees. Envision isn’t just an event. It’s where the future of CX takes shape. In Chapter 7, we’re diving into how AI Agents are becoming the backbone of modern CX operations. Join us to explore: 1️⃣ What happens when AI can autonomously solve complex support scenarios 2️⃣ How support teams evolve when mundane tasks are automated 3️⃣ Real examples of AI agents working alongside human teams 4️⃣ The reality of building a support operation that gets better with scale 🎤 Hear from the ones doing it, not just talking about it. Save your spot: https://lnkd.in/gFVxdetj Raghu Ravinutala | Rashid Khan | Jaya Kishore Reddy Gollareddy | Puneet Arora | Vikas Bhambri | Bikram Mazumdar #EnvisionByYellow #GenerativeAI #AItrends2025
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Yellow.ai reposted this
Always exciting to see tech rise to the occasion when it matters most. While the nation tuned in to cheer for Team India, our AI Agent was quietly working behind the scenes — ensuring thousands of queries were handled seamlessly, without a single hiccup. Kudos to the incredible team that made this possible! #ChampionsTrophy #TeamIndia #AgenticAI #AIAgent Yellow.ai
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Yellow.ai reposted this
#ConseroCX: Special thanks to Mark Leibowitz, representing Yellow.ai, who led an engaging & insightful breakout discussion around "Future-Ready Contact Centers: The Automation Imperative and Gen AI Transformation." #CustomerExperience #CX #ContactCenter #CXLeaders
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The future of #ContactCenters is already here. The only question? Will your enterprise move forward or get left in the past? AI-first automation isn’t a competitive edge anymore, it’s the new baseline. Join our expert, Mark Leibowitz, for an insightful KnowledgeBridge Session at the Customer Experience & Contact Center Forum to explore: ↳ How modern enterprises are automating up to 90% of customer queries—without compromising CX ↳ AI’s role in cutting operational costs by 60% while enhancing agent efficiency ↳ Seamless AI integration—ensuring your tech ecosystem evolves, not disrupts ↳ Future trends: How Generative AI & Agentic AI will redefine customer expectations & reshape business models in the next decade Session details: 📅 Date: Mar 10, 2025 (Monday) ⌚ Time: 4:30 PM - 5:20 PM (Local time) Consero | Jillian Symon | Christine Johnson Paul Andersen | Vikas Bhambri | Deepak Jose #GenerativeAI #AgenticAI #CustomerExperience #ConseroCX
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Yellow.ai reposted this
2025 FACT: Most businesses are still overthinking their AI strategy 🤫But here’s the truth: You don’t need perfection to start. In this part 2 of the Agentic AI series, I’m going to break down how your enterprise can go from 1 → 10 with AI automation [the right way]. TL;DV: ✅ Classify customer challenges: Simple, moderate, and complex [then automate the right way] ✅ Go beyond with Agentic RAG: That doesn’t just retrieve information, but takes action, executes workflows, and adapts in real time. ✅Stop planning. Start doing. PS: Do you agree? Let me know what do you think about AI x Scaling in the comments 👇 #AgenticAI #EnterpriseAI #AItrends2025 Raghu Ravinutala | Jaya Kishore Reddy Gollareddy | Yellow.ai
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💻💡When brilliant minds come together, magic happens! Swipe through the amazing Hackathon highlights! Covering ideas that tackle real-world challenges, our teams reimagined what’s possible in CX and automation. Winning ideas snapshot: 🏆 Agentic hybrid search for effortless product discovery 🏆 AI-powered log analysis 🏆 Agentic discovery and zero-effort onboarding 🏆 Automated Voice AI agents testing at scale A huge shoutout to all the thinkers and builders! We’ll see you in the next one! #AgenticAI #CXautomation #generativeAI #largelanguagemodels
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🚨 AI Agents in enterprises: What’s working, what’s not, and what’s next in 2025 by Raghu & Rashid. Read NOW: https://lnkd.in/gZehWEjX 2024 delivered on AI’s long-promised ability to understand nuance in natural conversations, maintain context across complex interactions, and autonomously execute multitask operations. In this insightful blog, Raghu & Rashid draw from their experiences with 100+ of global deployments last year, and share: ↳ What happened in 2024 (Learnings) ↳ What’s coming next (Predictions) ↳ Why it matters (Outcomes) ↳ How the new capabilities work (and how is it different from what was) ↳ What to do about it (Recommendations) PS: Where do you see the Enterprise AI landscape heading towards in 2025? Let us know in the comments 👇 #AgenticAI #LargeLanguageModels #AItrends2025