Observe.AI

Another Customer Management Practice Research Report, another recognition for Observe.AI! 🚀📊 First, the Real-Time Agent Assist & Copilot Prism Report highlighted our leadership in transforming agent performance. Now, the latest Customer Analytics & Insights Prism Report names Observe.AI as a leader once again! As contact centers embrace AI-powered transformation, we’re proud to be recognized for helping organizations unlock deeper insights, drive smarter decisions, and elevate customer experiences. Our consistent top rankings and the trust customers place in us reaffirm that Observe.AI is the leading conversation intelligence platform for both human and AI conversations. Stay tuned for more insights to come!

Did you know your contact center is sitting on a goldmine of untapped revenue opportunities? 💡 Discover how leveraging customer interaction data can boost your top line and transform your business strategy. Read our latest blog to explore: ✅ Key insights hiding in your customer interactions ✅ Proven strategies to uncover revenue opportunities ✅ How leading companies are turning data into growth 👉 Dive in here: https://lnkd.in/g_SWSy8A

What if… 🔹 Customers could Speak directly with AI agents for instant, accurate support. 🔹 Agents could Get real-time guidance on what to say next during live customer calls. 🔹 Supervisors could Track agent performance, coaching needs, and team progress—all in seconds. 🔹 Business Leaders could Ask critical questions and make informed decisions, faster.
 From everyday interactions to big-picture decisions, Observe.AI makes your contact center 50% faster, 100% smarter and a strategic partner to your brand. The best part? It scales seamlessly across your business, strengthening brand loyalty and delivering results that matter. Leverage insights to automate your contact center at the speed you need. Just #AskObserve Learn more here: https://lnkd.in/gNv9fH8e

✨ Celebrate Your Success at the 2025 IMPACT Awards! ✨ The Observe.AI IMPACT Awards recognize those revolutionizing the contact center industry. Whether you're a visionary leader or a trailblazing team, we want to hear about your journey! 📅 Key Dates: 📌 Nominations Open: January 9, 2025 📌 Deadline: February 28, 2025 🏆 Winners Receive: 🎖 Personalized awards & swag ✈️ All-expenses-paid trip to CCW Las Vegas 🌟 Industry-wide recognition Be part of this prestigious celebration! 👉 Learn More and Nominate: https://lnkd.in/gvw4uqPZ

What if you and your customers could ask any question to get instant information and insights? With Observe.AI, now you can! 🔹 Customers: Speak directly with AI agents for instant, accurate support. 🔹 Agents: Get real-time guidance on what to say next during live customer calls. 🔹 Supervisors: Track agent performance, coaching needs, and team progress 🔹 Business Leaders: Ask critical questions and make informed decisions—all in seconds. From everyday interactions to big-picture decisions, Observe.AI makes your contact center 50% faster and 100% smarter. The best part? It scales seamlessly across your business, strengthening brand loyalty and delivering results that matter. Stop waiting —go from insights to automation at the speed you need. Just #AskObserve.
 Learn more and see it in action today: https://lnkd.in/gNv9fH8e

This is the week! Join us for the debut of The Impact Series this Thursday, January 23! 🚀 Session 1: "Adopt, Adapt, Achieve: The 2025 GenAI Success Formula" 🎤 Featuring Jacquelyn Kenney, Director of Product Marketing, and Sneha Iyer, Business Value Lead. Discover how top contact centers are leveraging GenAI to: ✅ Drive efficiency ✅ Boost customer satisfaction ✅ Achieve sustainable growth 📅 When: January 23, 2025 at 9am PT | 12pm ET 📍 Where: Virtual 💡 Don’t miss out—set your year up for success with actionable GenAI strategies! 👉 Save your spot: https://lnkd.in/gp6hMwbE #TheImpactSeries 

💡 Did you know? Silence is costing healthcare companies millions. Ignoring call data isn't just a missed opportunity—it’s a missed revenue stream. By analyzing every conversation, healthcare organizations can uncover insights that drive patient satisfaction, operational efficiency, and financial growth. 📊 Discover how leveraging call data can help healthcare companies: ✅ Predict and improve CSAT ✅ Reduce operational inefficiencies ✅ Turn every interaction into actionable insights 👉 Read our blog to explore the hidden cost of silence and how you can overcome it: https://lnkd.in/giqvKNCp

We're thrilled to see India's AI ecosystem thriving with groundbreaking ideas and visionary startups. 🚀 Check out the Top 20 Indian AI Startups to Watch in 2025—leaders in transforming industries like healthcare, enterprise tech, and consumer innovation with cutting-edge solutions. At Observe.AI, we’re inspired by the entrepreneurial spirit and dedication driving these innovations! 💡

🚨 Calling All Contact Center Innovators! 🚨 The 2025 Observe.AI IMPACT Awards are officially open for nominations! 💡 If your organization has harnessed technology to achieve transformational success, now’s your time to step into the spotlight. 🏆 Why Nominate? ✔️ Gain recognition as an industry leader ✔️ Exclusive perks like a trip to CCW Las Vegas ✔️ Opportunities to be featured in press releases and speaking engagements Nominations close February 28, 2025. Submit today and share your story of excellence. 👉 Nominate Now: https://lnkd.in/gvw4uqPZ #CustomerExperience #TechInnovation #Awards

🚀 Introducing – The Impact Series! Kicking off on January 23, 2025 at 9am PT | 12pm ET, we’re thrilled to present the first session: "Adopt, Adapt, Achieve: The 2025 GenAI Success Formula." Jacquelyn Kenney, Director of Product Marketing and Sneha Iyer, Business Value lead will show you how leading contact centers are leveraging GenAI to: ✅ Drive efficiency ✅ Boost customer satisfaction ✅ Achieve sustainable growth Don’t miss our first session of the year! 👉 Save your spot now: https://lnkd.in/gp6hMwbE #TheImpactSeries