Account Manager - Amazon Fresh/Omni Channel
Account Manager - Amazon Fresh/Omni Channel
Ferrara
Chicago, IL
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Want to make an impact?
The Account Manager will plan and execute business-driving initiatives through internal cross-functional collaboration to achieve company objectives aligned with our customers' objectives. He/she/they will build a strategy for the Everyday and Seasonal businesses to deliver profitable, sustainable growth for Ferrara.
**NOTE This role can be remote **
Ways you will make a difference
- Develop and retain long-term, collaborative relationships with Amazon Fresh, Amazon GO, and key Omni-Channel customers via excellent customer service
- Aid in development of a strategic Go-To-Market plan for our Omni-Channel customers
- Establish internal relationships to effectively influence and collaboratively achieve objectives
- Own the Everyday & Seasonal process and coordinate cross-functional needs while adhering to Ferrara and our customers timelines (Line Review, Commitments, Samples, Item Setup, Graphic Approvals, Orders, Tracking/Analysis)
- Develop and implement short-term and long-term strategies to deliver profitable, sustainable growth while mitigating risks
- Meet or exceed company growth objectives while adhering to trade budget
- Partner with Demand Planning and Supply Chain to ensure Customer Service levels are met/exceeded
- Effective cross-functional collaboration with Category Leadership, Supply Chain, SSCM, and Ecomm Marketing to maximize results
- Desire to provide input to continuously improve processes
- Demonstrate the company’s core values & adhere to company policies and procedures
- Performs other duties as assigned
- Self-starter who proactively identifies business risks & opportunities with the ability to understand the financials of a P&L
- Detail-oriented. Strong organization skills and ability to manage processes effectively
- Understand and ability to analyze data (Shipments & syndicated), develop fact-based recommendations, and create & deliver strong presentations across functions & levels, internally and externally
- Must partner with the Amazon.com Account Executive, and Omni-Channel Account executive to drive overall company Ecomm strategy
- Excellent professional communication, presentation, forecasting and negotiation skills
- Strong relationship management skills, emphasis on collaboration and alignment, across functions & levels
- Competency and/or demonstrated ability to quickly learn
- Excellent at multitasking and being agile
- Ability to travel as required
- Ability to lift up to 40 pounds
- Minimum of bachelor’s degree
- Minimum of 4 years of Sales or related experience
- Proficient in Microsoft Office suite, with emphasis on Excel & PowerPoint
- Experience in Customer/Channel Marketing; Category Management and/or Sales Operations is a plus
- Experience working with Ecommerce Pure Play or Omni-Retailers is a plus
- Experience working on Sugar or Fruit Snacks categories is a plus
At Ferrara, we're proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual bonus based on company performance. Learn more about our benefits here .
Compensation
The salary range for this position is $86,500 - $121,000 annually.
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Manufacturing
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