APPS - Product Communication Specialist
As a Product Communication Specialist at IZT (Apps), you will play a crucial role in building and maintaining strong relationships with our clients. This role requires a detail-oriented individual skilled in technical writing, customer service, and software development project management.Responsibilities:- Regularly update status pages on current incidents to keep our clients informed about any issue related to our software platforms. This information will be precisely detailed for our non-technical customers to understand easily.- Collaborate closely with our development team to ensure any changes made in their codes are fully outlined in our release notes.- Take responsibility for generating comprehensive and clear release notes that highlight new releases and updates.- Work directly with customers to understand their needs and expectations, ensuring their innovative ideas and feature requests are presented to our development team.- Accurately track project timelines for new feature requests, communicating these timelines effectively with customers.- Perform other administrative tasks related to these workflows when required.Qualifications:- A minimum of a Bachelor's degree in Computer Science, Information Technology, or a related field.- Experience in technical writing, customer service, or product management.- Excellent communication skills, both verbal and written.- Prior experience with software development and release note generation.- Outstanding customer service skills.- Ability to manage multiple tasks effectively and efficiently.- Knowledge of software development cycles and project management methodologies.Join our dynamic and diverse team at IZT (Apps) as we continually improve our software platforms for the best user experience. We believe in innovation and client satisfaction, and we need you to help us achieve this goal.
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Other -
Industries
Retail
Referrals increase your chances of interviewing at IZT by 2x
See who you knowGet notified about new Communications Specialist jobs in Southfield, MI.
Sign in to create job alertSimilar jobs
People also viewed
-
Government Relations Manager
Government Relations Manager
-
Senior Public Relations Manager
Senior Public Relations Manager
-
Communications Coordinator
Communications Coordinator
-
Marketing Communications Specialist
Marketing Communications Specialist
-
Product & Technology Communications Spec Sr
Product & Technology Communications Spec Sr
-
Marketing Communications Specialist
Marketing Communications Specialist
-
Admissions Ambassadors and Events Coordinator
Admissions Ambassadors and Events Coordinator
-
Senior Indigenous Engagement Specialist
Senior Indigenous Engagement Specialist
-
Emergency Dispatcher 7-E8 - Intelligence Operations / Detroit Regional Communication Center
Emergency Dispatcher 7-E8 - Intelligence Operations / Detroit Regional Communication Center
-
Community Engagement Coord - Homeless Focus (Certified Peer Support Specialist Preferred)
Community Engagement Coord - Homeless Focus (Certified Peer Support Specialist Preferred)
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More