Audio-Visual (AV) Manager

Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries, Conservation International partners with governments, companies, civil society, Indigenous peoples, and local communities to help people and nature thrive together.

POSITION SUMMARY - This position is based in Arlington, VA

Are you passionate about cutting-edge audio-visual technology and thrive in dynamic environments? Join our team as an AV Manager, where you’ll be the go-to expert for all things AV. Your mission will be to ensure our in-house AV equipment and media assets are always performing at their best. You’ll be hands-on with operating, maintaining, distributing, installing, configuring, repairing, and upgrading various electronic products. Additionally, you’ll troubleshoot issues promptly, ensuring quick and accurate resolutions, and provide training and support to end-users. If you’re ready to take your AV skills to the next level and be part of an innovative, collaborative, and impactful team, apply now!

Responsibilities

Strategy & Planning

• Assist in developing long-term strategies and capacity planning for meeting future AV equipment and corporate technology needs .
• Collaborate with organizational policymakers to establish and enforce proper AV practices and procedures.
  
  

Acquisition & Deployment

• Maintain up-to-date knowledge of AV equipment contracts and supervise contract-based installations.
• Advise on the purchase of new AV equipment; assist with its installation.
• Conduct research on, and make recommendations for, AV products in support of procurement and development efforts.
  
  

Operational Management

• Identify and deliver required audio-visual service levels according to company policies and user requirements.
• Set up, configure, test, maintain, monitor, and troubleshoot teleconferencing equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets, digital cameras/camcorders, and other presentation equipment.
• Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems for a variety of end users, and recommend and implement corrective solutions, including offsite repair as needed.
• Document instances of AV equipment failure, repair, installation, and removal.
• Build and maintain a spare parts inventory for all AV equipment.
• Handle incoming booking requests for AV equipment and setup.
• Troubleshoot AV issues using the appropriate testing tools; make repairs as necessary.
  
  

Other duties as assigned by supervisor.

WORKING CONDITIONS

• Able to lift heavy equipment (40lbs +).
  
  

Qualifications

Required

• A Bachelor's degree in Computer Electronics or equivalent combination of education and experience, plus 4 to 6 years of professional experience.
• Excellent technical knowledge of teleconferencing, presentation, and other AV hardware.
• Comprehensive hands-on AV equipment troubleshooting experience.
• Extensive equipment supports experience with Creston, Shure, Switchers, Robot-cameras, video-conferencing tools & rooms (Teams, Zoom, etc.), and other AV-related equipment.
• Good knowledge of current network protocols, operating systems, software, and standards.
• Mechanically inclined.
• Ability to operate tools, components, and peripheral accessories.
• Ability to conduct research into hardware products and issues as required.
• Effective interpersonal skills and relationship-building skills.
• Strong customer-service orientation.
• Strong written and oral communication skills.
• Self-motivated and directed.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
  
  

To apply for this position please submit a resume and cover letter.

See all Conservation International Career Opportunities HERE

Conservation International is an equal opportunity, affirmative action, and Diversity, Equity, Inclusion, and Accessibility-committed employer. We are proud to have a diverse, global workforce where employment decisions are based on qualifications, experience, position requirements, business needs, market conditions, merit, and other legitimate nondiscriminatory factors.