Avaya Voice Engineer
Avaya Voice Engineer
Noblesoft Technologies
Waukesha, WI
Be among the first 25 applicants
See who Noblesoft Technologies has hired for this role
Please share suitable resumes for the below requirement to resume@noblesoft.com
Job Description
Title: Avaya Voice Engineer
Duration: 6+ months
Location: Waukesha, WI
Rate: $55/hr on C2C
Client: HCL
Roles & Responsibilities
Key Skills
Job Description
Title: Avaya Voice Engineer
Duration: 6+ months
Location: Waukesha, WI
Rate: $55/hr on C2C
Client: HCL
Roles & Responsibilities
- 10+ years of Hands-on experience on Avaya Voice range of products
- Deep understanding on Avaya Aura and Cisco voice Architecture
- Working Experience on Avaya Aura, Contact center, IVR and CPOD solutions.
- Develop Unified Communications and Contact Center solutions options aligned with the
- Participate in product selection and conduct solution architecture assessments.
- Participate in workshops & design sessions and prepare documentation.
- Assisting clients in the definition and execution of key UC and CC architectural processes.
- Assisting with the preparation of consulting proposals and participating in pre-sales activities
- Participate in proposals, RFPs and provide inputs on Avaya Unified Communications and
- Avaya Communication Manager 5.x to 10.x and Avaya Aura Messaging 6.x and 7.x configuration
- Avaya Session Manager 6.x and 7.x,8.x,10.x configuration and troubleshooting.
- Deep understanding on VoIP protocols- H.323, H.248, SIPREC and SIP
- Good understanding of SIP and Q.SIG integration with Avaya and other 3rd party PBXs like
- Deep understanding on Avaya ACD, call vectoring and call flow design in Avaya
- Understanding of call recording solutions Like Nice, variant
- Good understanding of integration of 3rd party apps such as CDR, RightFax, Directory Services,
- Good understanding on IP dect phones operation and troubleshooting
- Hands on experience in configuration of Avaya gateways: G650, G450, MCC etc.
- Deep understanding on Avaya Survivability design and Architecture.
- Good Understanding to analysis call traces, PBX/SM/AAM Logs
- Expert level experience in handling Avaya IP telephony Infrastructure - Trace level
- Good Knowledge of the call flow and end user facing features
- Good experience in supporting WebEx conferencing
- Have good hands experience on Avaya CM/SM/AAM upgrades and migration
- Documentation of major issues and its root cause analysis for future reference for easy fix
- Monitoring Avaya systems and security alerts through monitoring server to identify the issues
- Should be able to jump on P1 bridges and drive the technical troubleshooting bridge.
- Should be able to prepare Avaya Infra Architecture and network connectivity diagrams.
- Co-ordinating with ISP for circuit related outage / issue and with vendor for RMA the network/
Key Skills
- Avaya Aura, CPOD, Experience portal, Breeze, Aura Messaging, Oceana.
- SIP, H.248 and H.323.
- Basic understanding on Network LAN/WAN, routing and switching.
- Avaya APSS, APDS, ACIS and ACSS
-
Seniority level
Mid-Senior level -
Employment type
Contract -
Job function
Engineering and Information Technology -
Industries
Software Development
Referrals increase your chances of interviewing at Noblesoft Technologies by 2x
See who you knowGet notified about new Voice Engineer jobs in Waukesha, WI.
Sign in to create job alertSimilar jobs
People also viewed
-
Junior Electrical Engineer
Junior Electrical Engineer
-
Electrical Engineer
Electrical Engineer
-
Electrical Engineer
Electrical Engineer
-
Electrical Electronic Engineer
Electrical Electronic Engineer
-
Electrical Design Engineer
Electrical Design Engineer
-
Electrical Engineer
Electrical Engineer
-
Sr. Electrical Engineer
Sr. Electrical Engineer
-
Electrical Engineer
Electrical Engineer
-
Electrical Engineer
Electrical Engineer
-
Transmission and Distribution Electrical Engineer
Transmission and Distribution Electrical Engineer
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub