Benefits Administrator

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

Position Summary

Under the general direction and in collaboration with the HR Operations Director, the Benefits Administrator will be responsible for oversight and administration of the Company’s Health and Welfare plan. This position will interface with benefit carriers and team members on a variety of benefit related topics, ensuring legal compliance, and participate with other benefit related functions.

About The Position

• Works with all 3rd party vendors and brokers (July Services, Assured Partners, Wells Fargo, Anthem, Basic (life insurance), Hartford (supplemental).
• Creates an overall benefits technology roadmap, implementing and maintaining all systems to ensure data integrity, seamless integrations, increase in utilization, federal compliance, and maximum operational efficiency.
• Assists in preparing executive presentations for benefit and 401k plan amendments or changes by providing insightful cost-benefit analysis and metrics to drive higher enrollment where applicable, while minimizing team member and organization fees.
• Oversees 401k program:
• Open enrollment meetings, reminders, and portal maintenance.
• Audit’s contributions against payroll and manually enters changes into ADP.
• Processes loans, distributions, and rollovers.
• Benefit Oversight:
• Processes all benefit changes and manages team member inquiries.
• Partners with the accounting and payroll department to ensure correct deductions and makes any necessary adjustments.
• Reviews claims activity, plan performance, and utilization.
• Participates in the renewal strategy and plan for open enrollment.
• Executes open and new hire enrollment:
• Presents during new hire orientation.
• Provides 1x1 educational sessions as requested.
• Processes qualifying life events.
• Billing and Payroll:
• Coordinates premium payments with payroll for team member life events.
• Completes Anthem billing reconciliation ($576k). Allocates premium costs per team member in each department.
• Reviews Hartford claims, and processes HSA funding for employer and employee.
• FMLA Leave:
• Processes and manages FMLA leave requests.
• Reviews medical documentation and ensures federal compliance.
• Maintains leave tracker which houses all the information on who is out and how much time they have taken towards their 480 hours.
• Assists in team member assistance and questions.
• Performs other duties as assigned.
  

Position Requirements

• Bachelor’s degree in finance, HR, or another business-related field preferred. Training, certification, or equivalent experience may be substituted for years of experience.
• 3+ years in managing enterprise-wide benefit programs in a hyper-growth environment.
• Advanced excel skills with the ability to mine and forecast utilization and trend data.
  
  

Additional Qualifications

• Understands benefit processes, data, and general system integrations, maintaining the strict confidentiality of sensitive information.
• Ability to identify, evaluate, and implement an improved process cohesively, involving multiple party stakeholders.
• Ability to communicate effectively with internal and external stakeholders, both verbally and in writing.
• Excellent attention to detail, organizational, and time management skills.
• Ability to influence and lead team members towards a common goal in possible complex, unstructured, and ambiguous environments.
• Ability to thrive in a fast-paced team environment, without compromising quality or customer care.
• Ability to make diligent and quick decisions, driving results through others and offering constructive criticism when appropriate.
• Strong work ethic.