Billing Manager
ABOUT THE ROLE:
Rightway is seeking an experienced Billing Manager to manage monthly customer invoicing responsibilities through our next phase of maturation. The ideal candidate will have experience as a Billing Manager in the PBM and/or Healthcare industry, is a strong communicator and experienced in higher volume invoicing procedures. Rightway's current billing processes include varied contract obligations, multiple invoice runs per month, moderately complex payment application and many chances for both internal and external communications. The ideal candidate is extremely detail oriented and excited to join a seasoned team of technology and healthcare experts looking to help humanize the world of healthcare. The Billing Manager will be pivotal in helping to streamline and improve our current billing processes on a newly implemented platform. This is a unique opportunity to join a small but efficient team that values ideas and collaboration to improve our processes.
WHAT YOU'LL DO:
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We're headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:
Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
Rightway is seeking an experienced Billing Manager to manage monthly customer invoicing responsibilities through our next phase of maturation. The ideal candidate will have experience as a Billing Manager in the PBM and/or Healthcare industry, is a strong communicator and experienced in higher volume invoicing procedures. Rightway's current billing processes include varied contract obligations, multiple invoice runs per month, moderately complex payment application and many chances for both internal and external communications. The ideal candidate is extremely detail oriented and excited to join a seasoned team of technology and healthcare experts looking to help humanize the world of healthcare. The Billing Manager will be pivotal in helping to streamline and improve our current billing processes on a newly implemented platform. This is a unique opportunity to join a small but efficient team that values ideas and collaboration to improve our processes.
WHAT YOU'LL DO:
- Develop strategies to streamline and automate customized billing processes, to include the development of custom reports, enhanced management reporting, metrics and creative analytics
- Manage billing function with an average of 3500 invoices per year
- Work closely with management to ensure all client billing protocols are met
- Ensure team's timely invoice submission to clients based on agreed upon timelines
- Respond to billing inquiries; research and resolve billing issues and escalate as needed from both customers and other Rightway employees.
- Facilitate new customer onboarding and set up on invoicing platform
- Ensure that customers are billed according to contractual obligations by reviewing contracts, Salesforce and other trackers.
- Support Controller and eventually manage the revenue recognition process according to ASC606 guidelines for select customers.
- Manage collections - Rightway customers have different payment options and payment terms. Assist in the set up of a dunning process through Netsuite.
- Assist and eventually manage sales and use tax recordation and filings for multiple states through Sovos platform
- Manage Stripe and banking payment platforms with processing of payments - setting up new customers, reconciling payments to bank transactions, monitoring any declines and recording fees.
- 3-5 Years experience managing a complex billing process in a SaaS/start up environment. Pharmaceutical/medical experience strongly preferred
- Experience with Netsuite or similar system for billing processes
- Knowledge of basic accounting principles and willingness to learn more complex principles. ASC606 experience is a plus.
- Strong attention to detail and ability to perform duties with minimal supervision and a high level of accuracy.
- Strong Excel skills, experience with Gsuite is a plus
CYBERSECURITY AWARENESS NOTICE
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.
ABOUT RIGHTWAY:
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.
Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We're headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:
- We are human, first
- We redefine what is possible
- We debate then commit
- We cultivate grit
- We seek to delight
Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Accounting/Auditing and Finance -
Industries
Technology, Information and Internet
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