Billing Team Lead

Title: Billing Lead

Location: Remote, (Ideally in California)

Industry: Provider of therapeutic behavioral health services to a variety of public school districts and private learning centers.

Must Have:

• Kronos
• Associate Degree or Bachelor’s in Accounting or equivalent.
• Two to three years of accounting experience in an office environment, accounts receivable and collections preferably
• MS Office including Excel

Nice to Have:

• California Regulations Experience

Additional Information: We are looking for a Billing Team Lead who is ready to step in and help a rapidly growing company get to the next level under the direction of Billing Supervisor. This person would be a go to with about 3-4 reports and personally handle 40 schools in california. Light collections

Principle Duties:

• Ensure staff completes all assigned tasks in a timely manner and that they have the resources and tools to perform their jobs.
• Coordinates with supervisor to prioritize assignments based on current issues and business needs.
• Onboards new specialists to the region and promotes teamwork.
• Making routine day to day decisions and determining proper courses of actions when issues arise.
• Approve vacation time and ensure coverage of tasks.
• Manage and determine customer assignments to specialists based on difficulty and workload.
• Oversee processing goals and productivity.
• Work with managers to resolve any personnel problems or conflicts that may arise in the team.
• Ensure that the weekly list of new hires, evaluations, terminations are updated within the team.
• Serves as a primary contact for customers, therapists, clinical managers and account executives on billing issues for the company.
• Performs AR invoicing to customers on a daily basis and posts the transactions to the billing system.
• Research payment issues and reach out to customers as needed.
• Reconcile disputes as they pertain to customers’ balances and other concerns.
• Communicate directly with customers via telephone and email to collect outstanding balances.
• Run weekly aging report and contact customers with past due balances.
• Establish and maintain an effective working relationship with colleagues, management and customers.
• Involvement with other tasks or projects across the entire scope of the billing function.
• Responsible for cash receipts and bank reconciliations.
• Back up for other billing specialists when on vacation.
• Assist with setting up customers and price rates in Great Plains on an ongoing basis.
• Assist with audit requests as needed.

Required Qualifications:

• Experience accessing and utilizing ERP financial software applications, Kronos Required.
• Experience with Microsoft Office products, specifically Excel required.
• Superior written and verbal communication skills.
• Strong analytical, organizational, and problem?solving skills.
• Ability to mitigate and accommodate risks pertaining to the team.
• Self? motivated, time efficient and proactive with ability to work under minimum supervision.

Education and Experience:

• Associate degree or bachelor’s in accounting or equivalent.