Business Analyst

HI

Job Role: Business Analyst

Location: Hartford, CT

Hybrid role

Job Description

The candidate will serve in the capacity of a technical analyst, providing business and technical analysis in support of the operations of the DCF Academy for Workforce Development (AWD) in support of the SACWIS and CCWIS Program.

Overview of Tasks (in order of how most time is spent):

• Administration of the Cornerstone/Saba LMS system
• Import/Export Data for LMS
• Reporting from LMS and other training related data sources
• Ranges from simple "how many people took the class" to the larger reports for Federal Quarterly Revenue Reporting and CHRO Affirmative Action Report
• Provide end-user support within the AWD
• Look up information on related to and in support of AWD activities
• Troubleshoot and resolve issues within the LMS
• Creating Online Trainings / Packaging Self-Paced Content/Videos for Staff to be able to access
• Teaching Classes and Providing 1-on-1 support
• Determine the best way to approach new requirements, as well as the overall feasibility, as it pertains to the Learning Management System and/or Office 365 - including Teams, Forms and One Drive
  
  

Required Skills/Experience

• Strong experience with Microsoft Excel must be able to create Pivot Tables and VLOOKUPs
• Experience with Microsoft Access and other Office 365 tools (i.e., SharePoint, Teams).
• Diversified MS application knowledge and can learn the usage of the LMS application quickly.
• Data extract and export from various systems
• Excellent interpersonal skills/customer service skills for assisting end users and engaging with the public
• Ability to relay technical information in laymen's terms to a non-technical audience
  
  

Preferred Skills/Experience

• Prior experience with a Learning Management System
• Articulate - Storyline
• Providing training or instruction
• Classroom and/or online
  
  

Type Category Qualification Description Competency Required Skills Others Business Analyst Requires a minimum of five years of increasingly complex and responsible experience in the last five years Proficient (4-6 Years) Yes Skills Others Microsoft Access and Office 365 Tools Experience with Microsoft Access and other Office 365 tools (i.e., SharePoint, Teams). Novice (1-3 Years) Yes Skills Others Microsoft Excel Strong experience with Microsoft Excel must be able to create Pivot Tables and VLOOKUPs Advanced (7-9 Years) Yes Education Others Bachelor's Degree Must hold a BA/BS degree Proficient (4-6 Years) Yes

Thanks & Regards

Haritha

Technical recruiter

Phone# +1-609-232-8706 || haritha.p@stiorg.com

Software Technology, Inc

www.stiorg.com