Cash Applications Representative - EPIC - Cash Applications & Systems

Come lead with us at Houston Methodist Specialty Physician Group

At Houston Methodist, the Cash Applications Representative position is responsible for the daily entry, reconciliation, electronic data interchange and analysis of all activity between the bank lockbox and the general ledger. This position monitors all payment sources assigned, including any Electronic Remittance Advices (ERAs) and manual transactions to ensure that all payment transactions received from all payor sources are fully accounted for, accurately credited or debited and balanced daily between the bank account, electronic health record system, and accounting ledgers. This position also monitors all posting software to ensure that all assigned ERAs received will post appropriately. Additionally, this position will work with the Cash Applications Supervisor and/or management to resolve any ERA posting issues.

People Essential Functions

• Coordinates with Treasury Management and Financial Accounting to ensure that all debits and credits are accurately reflected in the daily activity.
• Coordinates with Single Billing Office (SBO) and/or AR representatives to resolve cash application discrepancies, as needed.
• Assists with knowledge sharing, payor and department training, and provides support to other team members as advised by the manager and/or supervisor.
  
  

Service Essential Functions

• Works correspondence received in lockbox daily.
• Ensures protection of private health and personal information. Adheres to all Health Insurance Portability and Accountability Act (HIPAA) and Payment Card Industry (PCI) compliance regulations.
• Monitors the appropriate software tools and reports to ensure that assigned electronic remits are accurately posted.
  
  

Quality/Safety Essential Functions

• Reviews remittance advices or explanation of benefits received in lockbox correspondence to apply correct contractual adjustment and enters appropriate account status.
• Researches transactions appropriately to ensure that payments are correctly applied. Resolves any pending electronic transactions upon management's request.
• Identifies and resolves unmatched cash transactions in a timely manner. Thoroughly utilizes all available resources to research any potential refund to ensure accuracy and prepares refund requests when appropriate; consistently follows the Levels of Authority (LOA). (EF)
• Completes reconciliation of unidentifiable/unmatched cash receipts. Processes insurance refunds as applicable.
  
  

Finance Essential Functions

• Reviews and enters all transactions from work driver rejections/exceptions.
• Resolves assigned reconciling items to ensure the proper statement of cash in financial reports.
• Plays a key role in month end by clearing any assigned tasks for month end and assists with additional research and/or posting as needed to close month properly.
  
  

Growth/Innovation Essential Functions

• Performs special research and analysis and conducts special projects, with attention to detail and within designated timeframes, as directed by management.
• Actively accommodates new industry technology to maximize work efficiencies.
  
  

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
  
  

Work Experience

• Three years of related experience in patient accounting or institutional/professional cash management, in a high volume, fast paced environment
• Previous experience with electronic remit processing
• Previous experience with bookkeeping or accounting preferred
• Previous experience with an electronic health record system preferred
  
  

Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.