Are you wanting to deliver excellent customer service?
Are you a previous Field Service Engineer?
⭐ Look no further!⭐
You would be working in a prestigious IT Company who provided IT Solutions to businesses for over a decade. This company pushes its core values and culture into everything they do to enable the company and most importantly the employees to grow.
You will be the communicator between customer and client, ensuring all their needs have been met to a high standard. This role will be largely client-facing and will require frequent interaction with executives, junior engineers, and vendors. You will be managing up to twenty clients and be their primary technical point of contact. You will be designing strategy plans and providing regular touchpoints for clients.
Experienced desired:
Previous experience as a Client Success Manager OR a Field Service Engineer
Previous experience being technically hands-on with Office365, Windows Servers and AD
Previous MSP Experience is desired
Excellent customer service skills
The desire to deliver quality results
What you will receive:
Medical, Dental and Vision insurance
401k Plan
Tuition Reimbursement
The company are looking to begin conversations and interviews from this week, to secure an interview slot, send in an application, send me over a message or send your resume into the details below!