Clinical Education Lead

The Clinical Education Lead will engage Vermont’s health care provider community to advance awareness and understanding of VITL and promote the use of VITL services.

VITL is a non-profit health data sharing network that aims to create one health record for every Vermonter and makes those records available to support clinical care at the point of care, population health, and public health.

Today, clinicians and staff at hospitals, health centers, and practices around Vermont generate the health data that is shared through VITL, but some are unaware of how they and their patients could benefit from accessing the records they are contributing to. The Clinical Education Lead will shift this, using outreach and education strategies to introduce more providers to VITL services, enabling them to efficiently access information that supports the best care for Vermonters.

Candidate Requirements:

This role is designed for an individual who has worked as a clinician (whether RN, NP, MD, MSW, OT or under another clinical license) and has experience designing and delivering education, training, or outreach. The position is full-time, though a schedule of 75% time or more would be considered. It will involve travel to hospitals, health centers, and practices throughout Vermont. The role is currently grant-funded through June of 2026.

Clinical Education Lead Principal Responsibilities:

Clinical Expertise & Engagement

• Serve as VITL’s primary clinical subject matter expert, supporting VITL staff in understanding provider needs to inform service design and delivery.
• Serve as a go-to resource to VITL’s clinical user community for knowledge of VITL services and health data sharing generally.

Provider Outreach and Education Program Development and Implementation

• Motivate and educate Vermont providers in the use and understanding of VITL services, incorporating knowledge of evidence-based practices to demonstrate how use of these services can promote positive patient outcomes. The services will include but may not be limited to the VITLAccess clinical portal, results delivery, and reporting and analytics.
• Identify and engage provider audiences who may benefit from greater knowledge of and engagement with VITL services. This will require direct outreach to clinical and administrative leadership at many types of health care provider organizations and associations (e.g. hospitals, health centers, independent specialty and primary care practices, provider associations and more), and building and maintaining excellent relationships across these organizations to coordinate effective and efficient education and training plans.
• Proactively plan new provider education and communication initiatives, developing a Clinical Education Roadmap of activities such as webinars, conference presentations, medical staff meetings, grand rounds, and more.
• Brainstorm and research new education strategies to engage existing and potential provider users of VITL’s services.
• Develop educational programming and content for all activities on the Clinical Education Roadmap. Additionally, develop educational procedures and materials to be used by other VITL staff in onboarding and training activities.
• Deliver educational programming, being available to travel on-site or connect virtually with providers across Vermont.
• Develop and implement a CEU strategy for VITL’s education offerings.

Provider Education Content Development

• Lead the development of content for communications and education materials that target provider audiences.
• Collaborate with team members including communications staff and contractors to review, provide feedback, and approve communications and collateral prior to release to clinicians.

Monitor Provider Adoption and Invite Feedback

• Participate with the Product Manager and Support Team members on work to monitor adoption and utilization of VITL services, and user satisfaction.
• Help develop mechanisms for VITL staff to better understanding provider needs and opportunities for VITL to meet those needs, whether through different/expanded use of current services or new offerings. Mechanisms might include surveys, interviews, focus groups, clinical advisor or ambassador programming, and more.

VITL Project Support

• Work closely with the Director of Client Engagement, the Product Manager, and other teams at VITL in the procurement or development, and rollout of new services as needed.
• Lead the education and training component of projects by partnering with project sponsors and Project Managers.
• Oversee special projects relating to clinical use and implementation of services.

Freedom To Act/Accountability:

The Clinical Education Lead is expected to successfully work with minimal supervision, either independently or as part of a team. Working within department and VITL guidelines, this position will have a broad knowledge of VITL’s services and the organization’s strategic and business needs and have the ability to provide leadership in support of VITL projects.

The Clinical Education Lead may perform other tasks as necessary to support VITL organization goals, as guided by their manager.

Working Relationship/Contacts:

The Clinical Education Lead reports to the Director of Client Engagement and will work collaboratively with all levels of VITL technical and administrative staff and leadership, as well as consultants and vendors. They will work extensively with providers and with clinical and administrative leaders at client organizations.

Job Qualifications:

The following guidelines for minimum qualifications are to assist with the hiring process.

Education          

• Clinical degree or license required

Required and Preferred Experience

• At least five years’ experience working in or closely with hospitals, health centers, primary or specialty care practices, and/or other health care settings
• Leadership experience overseeing programs or services strongly preferred
• Experience providing training and/or education to clinicians in health care settings strongly preferred
• Experience with Electronic Health Record systems strongly preferred
• Experience with health care quality measurement and quality improvement desirable
• Experience with health care reporting and regulatory requirements desirable
• Strong skills in documentation and use of Microsoft Office required

Required Skills

• Excellent verbal and written communication skills
• Proven ability to influence and motivate
• Effective presenter of ideas and concepts to a variety of audiences
• Excellent coordination and time management skills
• Ability to develop and successfully plan and manage projects and programs
• Ability to coordinate with staff working across teams and functions
• Ability to work under pressure, and balance competing demands of customers and projects
• Ability to learn new software and systems independently
• Strong troubleshooting skills

Other Requirements:

This role will involve travel to health care organizations and events throughout Vermont, up to 50% of workdays. It will require:

• Valid Driver’s License
• Access to reliable transportation
• Proof of auto insurance
• This role will largely be performed during business hours but may occasionally require:
• Hours outside of regular business hours, such as participation in early provider meetings before clinic hours, and
• Ability to stay overnight (e.g. if helpful when traveling a few hours from home for an early morning training, or at a multi-day conference).

Career Advancement:

The employee may apply and be considered for other VITL positions as they may become available.

Location:

While this is a remote position, the ideal candidate will live in Vermont. However, the Clinical Education Lead will be required to live in and work from the United States. 

Additional:

VITL is committed to the health and well-being of its employees, customers, and community, and requires employees be up to date on COVID-19 vaccinations, as recommended by federal and local health authorities, subject to accommodations provided in accordance with the law. Individuals will be required to submit proof of COVID-19 vaccination, or have requested and received a waiver, as a condition of employment.

VITL is an equal opportunity employer and prohibits discrimination or harassment of any kind. We are committed to compliance with all applicable fair employment practices laws and a policy of equal opportunity without regard to race, gender, color, religion, sex, sexual orientation, gender identity, age, national origin, place of birth, crime victim status, ancestry, physical or mental condition, disability, pregnancy, citizenship or immigration status, status as a veteran, military service or obligation, a positive test result from an HIV-related blood test, genetic information, or any other characteristic protected by such laws (“Protected Characteristics”). VITL’s policy of anti-discrimination applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, compensation, benefits, advancement, and termination of employment. VITL prohibits and does not tolerate discrimination against any employee, applicant, worker, or service provider on the basis of any Protected Characteristic.

Apply:

Interested candidates may email their resume and cover letter to hr@vitl.net.

VITL

802-861-1800

www.vitl.net

hr@vitl.net