Clinical Triage Specialist - Medical Assistant
Clinical Triage Specialist - Medical Assistant
Forefront Dermatology
Pleasant Prairie, WI
See who Forefront Dermatology has hired for this role
Overview
Job Description
The clinic triage specialist/medical assistant is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients.
This position will be a combination of Triage and a Clinic Medical Assistant.
Part Time: 24 hours per week. Variable hours
Monday: 8:00AM-4:30PM
Wednesday: 7:30AM-2:00PM
Thursday: 7:30AM-2:00PM
Friday: 7:30AM-1:00PM
Responsibilities
Education
Job Description
The clinic triage specialist/medical assistant is the point of contact for patients and supporting medical professionals to address and coordinate ongoing medical care for patients.
This position will be a combination of Triage and a Clinic Medical Assistant.
Part Time: 24 hours per week. Variable hours
Monday: 8:00AM-4:30PM
Wednesday: 7:30AM-2:00PM
Thursday: 7:30AM-2:00PM
Friday: 7:30AM-1:00PM
Responsibilities
- Triage and document all incoming clinical phone calls including patient calls for emergencies or questions involving their care and pharmacy calls, medication clarifications, drug interactions to support quality patient care.
- Communicate information on behalf of physicians, physician assistants and nurse practitioners to patients as directed.
- Document messages in patient chart as needed
- Manage new, renewal, and/or refill prescriptions for patients via EMR system and checking all prior disbursement to patient
- Adherence to compliance and completion of compliance training.
- Performs other related duties as assigned.
Education
- Must have high school diploma or general education degree (GED)
- 3 years related clinical or complex scheduling experience preferably in Dermatology or a similar specialty.
- Certified MA preferred
- Must be detail oriented.
- Must have excellent communication skills and the ability to communicate effectively orally and in writing.
- Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
- Must possess excellent leadership, organizational, and computer skills.
- Ability to work effectively and cooperatively with staff, board, clients, and the public.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
- Ability to use time productively and contribute to high levels of company operational efficiency and effectiveness.
- Ability to maintain confidentiality of information.
- Ability to communicate in an active multi-office environment.
- Ability to efficiently operate all job related office equipment (telephone, computer, calculator, fax, copier).
- Ability to communicate via telephone.
- Ability to sit for large portions of a workday.
-
Seniority level
Mid-Senior level -
Employment type
Part-time -
Job function
Health Care Provider -
Industries
Medical Practices
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