ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a Clinical Research Lead Assistance you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
The Clinical Research Lead Assistance provides support for Clinical Trials managed by the Investigator Engagement Organisation. Additional local responsibilities may be required as needed/appropriate for the local geography and/or to cover regional differences.
What you will be doing:
Office Management (logistics associated with office organisations, supplies), onboarding procurement for new starters
Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
Librarian role
Support Investigator Engagement business systems and process as required
Management of local printing and shipment of documents where necessary
Internal and External meeting support
Maintenance of collaboration sites
Maintenance of distribution lists for access (eg.LAN access)
Office Management will utilise your customer service mindset with your sites focusing on delivering value, building loyalty and trust to create a positive impact and strong relationship with investigators and study coordinators where respect, knowledge and commitment to ICH/GCP guidelines are key to successful trial conduct.
As applicable, SIP Support for Investigator Engagement:
Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support
Data entry of Vault Clinical Enrollment Metrics
Collate reports/key information in preparation for site discussions/visits
Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)
Submit PO increases & support external customer interactions
Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination
Coordinate IE Site Visit Requests across Therapeutic Areas
You are:
Knowledge of Good Documentation Practices
Excellent computer skills with experience in a variety of software packages
Fluency in English both written and oral.
High level of attention to detail
Strong self-management, communication and organizational skills
Flexibility
Excellent problem solving skills
Ability to work in a virtual team and across cultures
Seniority level
Associate
Employment type
Full-time
Job function
Research
Industries
Pharmaceutical Manufacturing
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