SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
Benefits
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
401(k) plan with employer matching
Paid sick time in accordance with the Arizona state minimum wage law and overtime pay for any hours actually worked over 40 in their FLSA defined week
Access to a recreation and fitness facility
Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year
10 Employee Resource Groups for career development, community service, and networking
Summary
SRP (Salt River Project) is looking for a Human Resources (HR) Benefits Intern to join the Human Resource Benefits team.
The Benefits team provides direct support to employees, retirees, and other plan participants for managing benefits, troubleshooting issues, and assisting in the onboarding and offboarding of employees. The Benefits team manages relations with benefit vendors and consultants, and collaborates with internal departments such as Talent Acquisition, Compensation, Payroll, Employee Relations, Corporate Secretary’s Office, Accounting and IT support teams. This small, dynamic and effective team connects participants to top tier benefits and services as part of the total employee rewards.
The Benefits Intern provides support for the Benefits team, including employees' benefits for medical insurance, dental insurance, vision plans, wellness programs, life insurance plans, and other programs and benefits. You will be the first point of contact with SRP employees, management, retirees, contractors and applicants, and will be responsible for directing them to the appropriate Benefits resource. Provide direct assistance to Benefits team and management.
What You'll Do
Answer phones for general questions and employee requests, assist members in processing life events, and other basic benefits transactions.
Assist in creating and assigning workflow tickets for elevated member support.
Assist in record and documentation management and processing member communications.
What It Takes To Succeed
Experience in MS Office, including experience using Excel
Experience with communication, interpersonal and conflict resolution skills
Sensitivity to clients' needs and ability to develop trusted client relationships
Ability to collaborate with others in a team environment
Ability to learn in a fast-paced environment
Education
College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.
Seniority level
Internship
Employment type
Full-time
Job function
Human Resources
Industries
Utilities
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