Communications Manager, Marketing

General Description

All employees of Smith System are responsible for abiding by the company’s core values of servant leadership, diversity, ethical behavior, teamwork, and continuous learning. The Project Specialist, Marketing delivers excellent service and deliverables to all Smith System customers, both external and internal, using multiple communication platforms and systems.

Responsibilities

• Work with Marketing Manager to support planning, communication, and strategic projects.
• Help to develop processes to increase efficiency and productivity in the marketing department.
• Lead process improvement exercises.
• Managing marketing calendar and making sure deadlines are all met.
• Collaborate with the graphics team on marketing artwork and design.
• Oversee Graphic Designer, Digital Marketing Specialist, Field Marketing Specialist and Samples Clerk including day to day tasks, project management, time off, etc.
• Understanding the company, its products and customer base to help execute effective marketing campaigns.
• Ensure all marketing assets are on-brand and aligned with the brand strategy.
• Apply audience messaging frameworks to diverse audiences.
• Foster strong working relationships with dealers and sales team to implement effective individual marketing materials as needed.
• Oversee samples and sample room.
• Oversee and proof marketing materials including digital and print campaigns.
• Process and ensure all catalog requests, dealer mailings and samples are being sent out in a timely in a manner.
• Work with marketing team to manage renderings and the rendering process.
• Proofing as needed.
• Other duties as assigned.

Work experience / education requirements

• College degree required.
• Experience with furniture is preferred, but not required.
• Experience in Microsoft Office.
• Experience in managing a team.

Abilities Required

• Attention to detail and ability to ensure functions are completed in a timely manner.
• Ability to multitask and move quickly from one task to another, often with interruptions.
• Excellent organization skills.
• Must be an excellent time manager and able to prioritize and handle critical tasks seamlessly.
• Excellent and effective verbal and written communication skills are required.
• Ability to work in a fast-paced environment with various deadlines.
• Experienced knowledge of MS Word, Excel, and Outlook.
• Comfortable with engaging clients via video conferencing and aiding in providing virtual tours of our showroom.
• Flexibility with schedule when a deadline is approaching.
• Comfortable writing copy.
• Must be a team player and be available to work with the team toward a shared goal. Willing to learn Wordpress, Hubspot and Adobe software.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. All employees must pass pre-employment drug screen, and background check, and be eligible to work in the United States.