Community Moderator - Founding Team Member
Community Moderator - Founding Team Member
Meetsta
United States
See who Meetsta has hired for this role
About us: Meetsta is a dynamic and innovative social networking platform. Our mission is to provide a tailored and engaging space where individuals can connect, collaborate, and build meaningful relationships.
Role Overview: As a Community Moderator at Meetsta, you will play a crucial role in ensuring that our platform remains a welcoming and respectful space for all users. You will be responsible for monitoring user activity, enforcing community guidelines, and addressing any issues that arise. This is a vital position that requires a keen eye for detail, strong communication skills, and a commitment to upholding our community standards.
Key Responsibilities
Content Monitoring:
Experience:
Equity-based.
Important Notes
We are only considering US citizens and Permanent Residents for the role.
Role Overview: As a Community Moderator at Meetsta, you will play a crucial role in ensuring that our platform remains a welcoming and respectful space for all users. You will be responsible for monitoring user activity, enforcing community guidelines, and addressing any issues that arise. This is a vital position that requires a keen eye for detail, strong communication skills, and a commitment to upholding our community standards.
Key Responsibilities
Content Monitoring:
- Monitor user-generated content across Meetsta to ensure compliance with community guidelines.
- Review and moderate comments, posts, and messages for inappropriate content, spam, and violations.
- Respond to user reports and concerns promptly and professionally.
- Provide guidance and support to users regarding community rules and best practices.
- Escalate serious issues to the appropriate teams for further investigation.
- Enforce community guidelines by issuing warnings, suspensions, and bans as necessary.
- Maintain detailed records of moderation actions and user interactions.
- Gather and report user feedback to help improve community management strategies.
- Collaborate with the Community Manager to identify trends and areas for improvement.
- Participate in regular team meetings to discuss community health and moderation strategies.
Experience:
- Previous experience in community moderation, customer support, or a related field.
- Familiarity with social media platforms and online community dynamics.
- Excellent written communication skills.
- Strong judgment and decision-making abilities.
- Ability to remain calm and professional in high-pressure situations.
- Attention to detail and strong organizational skills.
- Passionate about fostering a positive and inclusive online community.
- Empathetic and patient, with a genuine interest in helping others.
- Reliable and consistent, with a strong sense of responsibility.
- Adaptable and able to handle feedback and change gracefully.
Equity-based.
Important Notes
We are only considering US citizens and Permanent Residents for the role.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
Software Development
Referrals increase your chances of interviewing at Meetsta by 2x
See who you knowGet notified about new Moderator jobs in United States.
Sign in to create job alertSimilar jobs
People also viewed
-
Working Student - Content Marketing
Working Student - Content Marketing
-
Qualitative Research Sr. Moderator - Financial Services
Qualitative Research Sr. Moderator - Financial Services
-
Content Marketing Specialist-REMOTE
Content Marketing Specialist-REMOTE
-
Remote Webinar Consultant - Tennessee
Remote Webinar Consultant - Tennessee
-
Remote Webinar Consultant - Kentucky
Remote Webinar Consultant - Kentucky
-
Content Marketing Specialist-REMOTE
Content Marketing Specialist-REMOTE
-
Junior Content Marketing Specialist
Junior Content Marketing Specialist
-
Content Specialist-AI roleplay content
Content Specialist-AI roleplay content
-
Peer to Peer Marketing Operations
Peer to Peer Marketing Operations
-
Content Specialist
Content Specialist
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub