Continuous Improvement Manager- Manufacturing

A C ontinuous I mprovement E xpedite M anager oversees and guides teams. The C ontinuous I mprovement E xpedite M anager responsibilities include ensuring that development teams follow standard processes and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.

To be successful as a C ontinuous I mprovement E xpedite M anager , you should have a firm grasp of agile practices and the ability to effectively manage and mentor development teams. An outstanding C ontinuous I mprovement E xpedite M anager should have excellent interpersonal, project management, and problem-solving skills.

What You'll Do

JOB RESPONSIBILITIES:

• Analyzing company processes and procedures.
• Establishing norms and standards of company performance.
• Collaborating with other stakeholders to enhance productivity and staff satisfaction.
• Communicating ideas and opinions to other members of management.
• Training, mentoring, and guiding team members in new processes.
• Staying up-to-date with developments in management and process optimization.
• Using agile methodology values, principles, and practices to plan, manage, and deliver solutions.
• Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices.
• Determining and managing tasks, issues, risks, and action items.
• Creating and tracking expedite lists to reduce backorders and improve OTIF.
• Monitoring progress and performance and helping teams to make improvements.
• Managing and expediting the escalation list created by customer care
  
  

Supervisory Responsibilities

• Managing the expediters work.
• Managing expediters time work.
• Delivering expediters performance reviews.
• Monitoring backorder reduction, and OTIF.
• Investigating shortfalls, issues, and complaints in current business processes.
• Developing process enhancement strategies.
• Ensuring the proper use of collaborative processes and removing impediments for the expedite team.
• Tracking project processes, deliverables, and financials.
• Preparing and presenting status reports to stakeholders.
  
  

Behavioral Competencies

• Plans and prioritizes work to meet commitments aligned with organizational goals; stays focused on plans and improvises in response to changes, including risks and contingencies
• Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing
• Builds partnerships and works collaboratively with others to meet shared objectives; enlists a range of stakeholders to add value; ensures they are well informed, and surprises are avoided
• Sees ahead to future possibilities and translates them into breakthrough strategies; sees how own work connects to the broader organization's strategy. Understands what actions to take to help the organization reach its goals  
  
  

Who You Are

QUALIFICATIONS:

• Five years' experience in process optimization, operations, or business management.
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change
• Prior experience on a project team
• Ability to analyze and think quickly and to resolve conflict
• Knowledgeable in techniques to fill in gaps in processes
• Ability to determine what drives backorders
• Experience with successful Agile techniques
• Ability to work with and lead a team
• Strong communication, interpersonal and mentoring skills
• Time Management; 70% Leading continuous improvement in regard to backorders, expedite lists and teams and 30% Project Planning- Meetings-Presentations
• Mathematical Skills; must be able to calculate and determine accuracy of staff’s calculations  
• Reasoning Ability; must be able to assess complex situations and make appropriate decisions 
  
  

Certificates, Licenses, Registrations

• SAFe/PMP preferred
  
  

Who We Are

On March 28, 2024, PGT Innovations was successfully acquired by MITER Brands and incorporated into the organization’s portfolio. MITER Brands is a family of leading window and door brands united by a passion for quality and relentless pursuit of 100% .

WHY WE’RE DIFFERENT

We have one purpose: Build the most valued window and door brand in America. But, like all great things, that journey starts by bringing together a team of the most passionate, experienced and dedicated window experts in the industry. From our team to our customers and our communities, we strive to inspire deeper engagements and new possibilities for all. Because we believe that business is always personal.

PEOPLE FIRST ISN'T JUST A CATCHPHRASE.

It's a value we live every day. We make investments for the long-haul, to ensure the success of all. Because when our people win, we all win.

DOING THE RIGHT THING IS IN OUR DNA.

Through best practices, strategic investments and our relentless Pursuit of 100%, we strive for higher quality, greater precision and more efficiency in everything we do.

WE SERVE OUR CUSTOMERS AT A DEPTH THAT OTHERS CANNOT.

We find every opportunity to deliver seamless engagements and the extraordinary experiences that lead to valued, long-lasting relationships.