Customer Service Representative
Customer Service Representative
Lutron Electronics
Las Vegas, NV
See who Lutron Electronics has hired for this role
Overview
Lutron Electronics Co Inc has an immediate opening on the Customer Service Team at our Las Vegas, NV office location. At Lutron, our number one principle is to take care of our customers with quality goods and services. As a member of our Customer Service team, you act as the voice of our company and will be trusted to exercise good judgement to deliver superior customer service. We are looking for self-starters who want to stretch and develop their customer service skills through meaningful customer interactions.
Responsibilities
What you’re going to do:
How you know you’re qualified:
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
Lutron Electronics Co Inc has an immediate opening on the Customer Service Team at our Las Vegas, NV office location. At Lutron, our number one principle is to take care of our customers with quality goods and services. As a member of our Customer Service team, you act as the voice of our company and will be trusted to exercise good judgement to deliver superior customer service. We are looking for self-starters who want to stretch and develop their customer service skills through meaningful customer interactions.
Responsibilities
What you’re going to do:
- Serve as the customers primary point of contact, delivering an effortless customer experience for all their needs
- Collaborate with other parts of the business in order to resolve issues in a timely manner
- Utilize your problem solving skills to think outside the box and propose solutions to the challenges of our business
- Take the initiative to expand your knowledge of our products and various parts of our business
- Your passion for excellence and ability to communicate complex issues in a concise and clear way will leave each customer with the feeling of exceptional service
- You will be essential to building relationships with new customers as well as retaining existing ones
- You will help to grow and expand our company by promoting customer retention and sales of new products
- You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
How you know you’re qualified:
- You have an Associate's degree (required) or Bachelor's degree (preferred) with minimum 2.8 GPA
- 0 - 3 years customer facing experience
- Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule
- Competitive and comprehensive benefits package
- Opportunity to grow and develop your career through experiential learning, interactive training, shadowing and mentoring
- Exposure to all areas of our business from engineering to production to sales and everywhere in between
Lutron Electronics is an Equal Opportunity - Affirmative Action - Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics
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Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Customer Service -
Industries
Wholesale Building Materials, Computers and Electronics Manufacturing, and Appliances, Electrical, and Electronics Manufacturing
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