UDG is hiring a new Office Manager. This position has heavy requirements, ideal for someone who likes to wear many hats, but is unique as its compensation structure is very competitive and includes a bonus (based on sales volume).
Responsibilities:
Work in the office, on-site
Provide excellent customer service
Greet and check patients in and out before and after their appointments
Meet or exceed individual and office sales goals
Serve as the point of contact when patient issues arise
Collect and document information related to new patients
Introduce patients to the practice and present treatment plans and fees during the exam process
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
Conduct financial consultations with existing patients when new treatment plans are presented
Manage and maintain payment options and policies for patients to uphold the practice's financial integrity
Understand the practice's policy on working with benefit plans and be prepared to educate patients on their dental benefits
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available financing options
Track patient accounts receivable and outstanding balances to ensure timely payment
Perform general office duties and other duties as required
Qualifications:
Korean speaking is a significant plus, but not required
Previous sales experience is a must. We'll teach you the rest!
Experience in a managerial role
Strong leadership qualities
Strong organizational skills
Excellent written and verbal communication skills
Proficient in using office software, including spreadsheets and presentations
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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