ACS Consultancy Services, Inc

Desktop Engineer

ACS Consultancy Services, Inc United States
ACS Consultancy Services, Inc

Desktop Engineer

ACS Consultancy Services, Inc United States
1 month ago
Over 200 applicants

See who ACS Consultancy Services, Inc has hired for this role

Job Title: Desktop Engineer (US Citizen Only)

Location: Remote

We are currently seeking candidates who meet the following qualifications

Responsibilities

  • Install, configure, and maintain desktop and laptop hardware and software.
  • Provide technical support to end-users, resolving hardware and software issues.
  • Manage and support peripheral devices such as printers, scanners, and mobile devices.
  • Perform system upgrades, patches, and regular maintenance tasks.
  • Monitor and respond to support tickets in a timely manner.
  • Create and maintain documentation for configurations, processes, and procedures.
  • Assist with network and server support as needed.
  • Ensure compliance with company IT policies and security protocols.
  • Collaborate with other IT team members on projects and initiatives.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
  • Experience in a desktop support or desktop engineering role.
  • Proficiency in Windows and Mac operating systems.
  • Strong knowledge of desktop and laptop hardware.
  • Experience with Microsoft Office Suite and other common software applications.
  • Experience in Active Directory, Group Policy, and network protocols.
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Certification such as CompTIA A+, Microsoft Certified Professional (MCP), or similar is a plus.
  • Federal Experience is a plus.

If you meet these qualifications, please submit your application via link provided in Linkedin.

Kindly do not call the general line to submit your application.

  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Information Technology

  • Industries

    IT Services and IT Consulting

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