Digital Production Manager (71101)

The Interdisciplinary Technology Lab (ITL) is on the lookout for a Digital Production Manager who will play a pivotal role in the seamless operation of our cutting-edge production labs. This role isn't just about managing equipment; it's about fostering an environment of innovation and collaboration among our diverse community of students, staff, and external partners. From overseeing job submissions to providing digital workflow support and coordinating maintenance activities, the Digital Production Manager will be at the forefront of ensuring that our facilities run smoothly and efficiently.

Beyond the day-to-day operations, the Digital Production Manager will also be tasked with long-term strategic planning and development efforts. This includes designing efficient and cost-effective systems, continuously improving processes, and spearheading initiatives to expand and enhance our facilities to meet the evolving needs of our institute and external clients. This role isn't just about managing the present; it's about envisioning and guiding the future of digital fabrication technology within our educational and research ecosystem.

As a key member of the ITL team, the Digital Production Manager will not only oversee operational aspects but also play a crucial role in nurturing talent and fostering a culture of learning and innovation. From training new student staff to leading tours showcasing our facilities, and participating in workshops and events, this role offers a unique opportunity to make a tangible impact on the educational experience of our students and the broader community. If you're passionate about leveraging technology to drive innovation, excel in CAD-based software, and have hands-on experience with digital fabrication equipment, we encourage you to join us in shaping the future of interdisciplinary technology education and research at ITL.

Key responsibilities include managing a team of student work-study operators and production assistants, providing training and support to lab users, coordinating with customers on projects, and leading the development of new applications for digital fabrication that align with the organization's strategic goals.

• Evaluation and implementation of new equipment.
• Head the training and management of student workers.
• Head the advisement and training of facility users in the safe and proper use of digital fabrication equipment.
• Lead troubleshooting/repair/maintenance of equipment and infrastructure.
• Develop troubleshooting protocol addressing repair and maintenance of equipment and infrastructure.
• Assist in the development of communication campaigns for internal and external audiences.
• Continual and consistent approach towards applying contemporary workflows to operations and evolving efficiencies.
• Assist in the development and maintenance of safety documentation.
• Ensure optimal functionality of all fabrication equipment and peripherals including support of hardware and software.
• Contact and coordinate with hardware or software vendors for service.
• Develop, document, and enforce usage policies and standards for the production facilities.
• Prepare materials documenting both end-user procedures and technical methods.
• Assist in the development of pricing models for production usage/output.
• Assist in the development of efficient digital file submission, processing, and troubleshooting.
• Perform various administrative duties relating to the operations of production facilities.
• Manage an inventory of consumables, material stock, spare parts, and purchase orders.
• Implement facility policies and protocols.
• Maintaining a clean lab environment.
• Provide any additional support to ITL operations and all other duties as required.
  
  

Education

• Bachelor’s degree or equivalent.
  
  

Experience

• Demonstratable experience in digital fabrication productions.
• Two years minimum experience in 3D design software including file creation and advanced design integrity troubleshooting.
• Operational experience with varied digital fabrication equipment including setup, configuration, and deployment.
  
  

Skills

• An ability to be flexible, work as part of a team, and also independently are desired in this role.
• Ability to gather source information quickly with astute attention to detail.
• Willingness and ability to contribute to documentation, protocol, and knowledge transfer for efficient use of equipment.
• Strong organizational skills, data entry, and data management.
• Professionalism in communication skills with both faculty and students is a must.
• Advanced Knowledge Proficient in the use of CAD/Vector-based software (Rhino/AutoCAD/Adobe/Etc)
• Proficient in the use of Word Processing and Spreadsheets.
• Preferred but not required experience with fabrication software.
• Optimization for varied material processing.
  
  

Other

• Must have a demonstrated ability to work independently and juggle several complex tasks simultaneously, as well as have excellent verbal, written, organizational, and interpersonal skills.
  
  

Salary is competitive and commensurate with experience and qualifications, ranging from $60,000 to $$67,990.

Generous Benefits

• 403B Retirement Program
• Supplemental Retirement Account
• Tuition Benefits for Employees and Dependents
• Tuition Program
• Summer hours Exchange
• Flexible Spending Accounts - commuter, medical, dependent care
• Child Care Benefit
• Basic life and AD&D insurance provided by Pratt
• Medical, Dental, and Vision Care Coverage
  
  

About Pratt Institute

Pratt Institute provides the creative leaders of tomorrow the professional knowledge and experience to make a better world. A world-class and internationally ranked college with programs in art, design, architecture, liberal arts and sciences, and information studies, Pratt offers nearly 50 undergraduate and graduate degree programs.

The Institute’s impact expands beyond its 25-acre residential campus in Brooklyn to cutting-edge facilities throughout the borough, a landmark building and public gallery in Manhattan, as well as an extension campus, Pratt Munson College of Art and Design in Utica, New York. On Governors Island, Pratt is a core partner on the Stony Brook University team selected to develop the New York Climate Exchange, a research and educational hub poised to establish New York City as the global leader for the most pressing issue of our time: climate change. Another extension of Pratt’s campus is the Research Yard, a 20,000-square-foot facility that brings together the research activities of Pratt Institute under one roof in the Brooklyn Navy Yard (BNY).

• Please submit your cover letter, resume, and any demonstrable material such as portfolio or work samples.
• If you are selected for an interview, please be prepared to provide at least 5 References via our online reference tool system. At least 2 of your References must be, or have been, your direct managers.
  
  

Equal Employment Opportunity Statement

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. Pratt Institute recognizes and values the benefits of a diverse workforce.