Director, Marketplace Product

ABOUT SWING:

Founded in 2015 by former K-12 educators and administrators, Swing Education is a leading platform assisting school districts in sourcing dependable, highly qualified substitute teachers. Recently recognized as the Most Innovative Company in Education by Fast Company and named a Great Place to Work in 2024, Swing continues to set the standard for excellence in the EdTech space.

At the core of our company stands a diverse and visionary leadership team. In the face of a nationwide teacher shortage, Swing believes that every classroom should have a teacher, and every student deserves uninterrupted learning. At Swing, we champion a fundamental belief: for our schools and students to thrive, our team must reflect the rich diversity of the thousands of students and educators we are privileged to serve. We are committed to creating a work culture that embraces inclusivity and belonging for every member of our present and future team. To learn more about Swing Education and our Core Values, please click here.

Role Overview: As the Marketplace Product Director, you will spearhead the development of our innovative marketplace which connects K-12 educators with opportunities to have an impact in classrooms around the country. Every match made in Swing Marketplace is facilitated by our product's acquisition funnels, recommendation engine, dynamic pricing engine, quality & reliability switchboard, and other drivers to drive better outcomes for teachers and school districts. Our Product team builds the experiences and underlying algorithms that enable thousands of educators and schools to connect and transact efficiently every day.

The Marketplace Product Director also manages 2 Product Managers (PMs) to start, with future growth expected.

Responsibilities:

• Define and execute the product roadmap to enhance the marketplace experience for educators and schools.
• Drive execution from the front.
• Collaborate with cross-functional teams including pricing, operations, legal, and data science to deliver scalable, user-friendly solutions.
• Drive marketplace efficiency by balancing trade-offs across user experience, financial metrics, regulatory risk, and platform scalability.
• Set qualitative objectives and quantitative goals for cross-functional teams, fostering bold and creative thinking that translates into actionable and rapid execution.
• Monitor and measure the performance of launched products, incorporating feedback and insights into continuous product improvement.
• Communicate product opportunities, challenges, plans, benefits, and results effectively to various stakeholders.
• Partner closely with design and other teams to establish design standards supported by solid product rationale.
  
  

Requirements:

• Bachelor's degree in Computer Science or a related discipline.
• At least 8 years of product management experience, with a minimum of 3 years in a scaled marketplace business.
• 3+ years of leadership experience in mentoring and scaling high-performing teams in a dynamic environment.
• Strong analytical and data-driven mindset with experience using analytics tools.
• Proven experience in segmentation and audience targeting, with the ability to turn insights into actionable strategies.
• Ability to work collaboratively across cross-functional teams and manage multiple priorities in a fast-paced, start-up environment.
• Comfort with ambiguity and a self-starter attitude.
• Strong communication, interpersonal, project management, and organizational skills.
• Experience in KPI design and mobilizing teams to achieve them.
• Willingness to travel approximately 5% of the year.
• Experience partnering closely with design and cross-functional teams to set and maintain design standards.
• Solid understanding of value drivers in business models similar to Swing Education.
  
  

Preferred Qualifications:

• Master's degree in Business, Computer Science, or a related field.
• Experience in the marketplace driven education technology sector or related industries.
• Familiarity with the challenges and opportunities within K-12 education systems.
• Proficiency in product management tools and methodologies.
  
  

Swing Education's Commitment to Diversity: Swing is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Swing is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

How to Apply: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you are passionate about making an impact in education and meet the qualifications, we encourage you to apply.

Salary is commensurate on experience and is adjusted for cost of living standards dependent on position location. Swing Education offers a comprehensive benefits package which includes the following perks:

• Medical/dental/vision benefits
• Flexible Time Off (FTO)
• Paid holidays
• Parental leave
• Stock options
• Professional development reimbursement program
• Co-working membership reimbursement
• Mission-driven work
• Fun, collaborative, balanced culture
  
  

COMPENSATION:

$150,000—$200,000 USD