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🔥 Join us for an exclusive conversation with the president and CEO of Delaware’s largest credit union, Del-One Federal Credit Union, to learn how they’re setting the standard for exceptional member experiences - and you’re invited! 🥳 Webinar Details: Topic: Creating a Great Member Experience in a Finance-First State: A Fireside Chat with Del-One FCU, the largest credit union in Delaware. Date: September 26, 2024 Time: 2:30 PM EST / 11:30 AM PST What’s in it for you: Winning strategies: Learn how Del-One is delivering memorable experiences that attract and retain members. AI power: Discover the real impact of AI self-service on customer interactions and service delivery. Agent empowerment: Hear from contact center leadership on how AI is transforming the role of the agent - for the better. Future-ready: Gain insights on adapting to changing consumer behaviors and staying ahead of competition. [Registration Link in comments below] #contactcenterai #voiceai #creditunions #creditunionwebinar #bankingai

What a start to the day at BankTech Conference! Our Senior Solution Engineer, Talib Kateeb, just wrapped up his presentation at Illinois Bankers Association's BankTech Conference on: 'Generative AI for Digital Banking: Beyond ChatGPT & Inside the AI Mind'. If you'd like to speak with him about how interface.ai can transform your customers' banking experience with AI voice, chat & multimodal agents: 1. Come find him at interface.ai's booth 2. Book a chat with him here: https://lnkd.in/gSYfAaaR Maggie Zahradka, Ben Udell, Randy Behrens, Andrew Butts, Joe Kolich, Christina Napoles, Anthony Balbo, Dermot O'Doherty, Carla Waggoner, Eric Geiger, Helena Rojas, Bryan Mitchell, Kristie P. Paskvan, MBA, CPA, Kelly Fortney, Lyndee Fein, Robin Lane, Denise Perez, Randall Hultgren, Nicolas Mando #GenAI #BankingFuture #BankTech #AI #BankingExperience

Credit unions are increasingly focusing on attracting younger members, but which approach will resonate the most with Gen Z and Millennials? Share your thoughts in our poll! 💡 Balancing Tradition & Innovation: How Credit Unions Can Attract Younger Members Without Alienating Older Ones >>> https://lnkd.in/gRNqsdQk #CreditUnions #Members #FinancialInstitutions #GenZ #Millennials

Our thoughts are with everyone impacted by Hurricane Helene, especially those in North Carolina, South Carolina, Florida, Georgia, and Tennessee. At interface.ai, we extend our deepest sympathies and support to all communities facing the devastation. Let’s stand together and support those who need it most. If you're able, please consider joining us in donating to the hurricane relief efforts. Every contribution, no matter how small, can make a difference. Below are some trusted organizations where you can make a contribution: - https://lnkd.in/gNTbq39N - https://lnkd.in/eGGKXMZX - https://lnkd.in/eeWj-4CM - https://lnkd.in/eRStpMzi - https://lnkd.in/e_xCcQg #HurricaneHelene #CommunitySupport #TogetherWeCan

Attending CUNA OME Council Conference? Then why not make the most of it and join fellow credit unions at our exclusive happy hour 🍸 Relax, connect with fellow credit union professionals, and share insights with industry leaders after a day of sessions. Want to join? Please RSVP below. #CUNA  #CUNAOMECouncilConference #CreditUnionNetworking #CreditUnionCommunity

⏱ One day to go! ⏱ If you're involved in improving the member experience for your credit union, then this is a must-watch webinar for you! Delaware is home to some of the largest financial institutions in the United States, alongside a dynamic network of community banks and credit unions. In this environment, where financial services competition is fierce, delivering an exceptional member experience is an absolute must. Register for this webinar with Del-One Federal Credit Union to hear from: - Daniel McCarthy - Horacio Garcia-Korosec - Donnell Henriquez Topic: Creating a Great Member Experience in a Finance-First State: A Fireside Chat with Del-One FCU Date: 26th September Time: 11:30am PT / 2:30PM ET Register today!

Everyone in the industry knows credit unions face an age problem - but what can they do to actually move the needle? The average age of a credit union member is 47, significantly higher than the average age of the U.S. population, at 37.8 years old. This disparity indicates that credit unions are not attracting younger members, either strategically or unintentionally, which could pose a long-term challenge for growth and sustainability. Read this latest article to find out how credit unions can attract younger members without alienating their existing, older and loyal members. #CreditUnions #Members #AI #CreditUnionGrowth

🎙 Great Lakes Credit Union Shares its AI Success with Finovate! 🎙 Last week, the Finovate Podcast interviewed Great Lakes Credit Union's Elizabeth Osborne on how they took their member services up a level with interface.ai's Generative AI Voice Assistant. 🤖 Since adopting interface.ai's solution, GLCU has achieved a 200% increase in self-service calls compared to their previous non-AI solution. 📈 🔥 Listen at minute 8:42 for all the info! 🔥 This incredible transformation means members are now resolving more queries on their own, 24/7 - without the need for agent support. #AI #VoiceAssistant #CreditUnion #CustomerExperience #Fintech #Innovation #SelfService #InterfaceAI

🧐 Curious how Delaware’s largest credit union is setting new standards in member experience with AI? Join us for an exclusive conversation with Del-One Federal Credit Union's leaders as they reveal how they’re using Generative AI to revolutionize member experiences! 📈💬 Register here >>> https://lnkd.in/gPc2iARN 💡 What's on the agenda? - Winning Strategies: Learn how Del-One is setting the standard with personalized, intelligent member interactions. - The AI Advantage: Discover the real impact of AI self-service on member satisfaction and operational efficiency. - Empowering Agents: Hear firsthand from the team on how AI is transforming their roles and boosting job satisfaction. 📅 Date: September 26th 🕒 Time: 11:30 AM PT / 14:30 PM ET

Join us for a Happy Hour at CUNA OME & Tech Council Conference! 🥂 After a day of insights and networking, we’re excited to be hosting a happy hour at Paseo, Downtown Disney, Anaheim. 📅 Date: Monday, October 7th ⏰ Time: 5:30-7:30 PM Come and unwind with your credit union peers and industry experts after a long day at the conference. Ready to join us? Sign up below and we'll see you at the bar!