Director Facilities Operations

This role is based in the Greater Minneapolis/St. Paul Metro Area. The person must be based locally and no relocation assistance will be provided.

POSITION SUMMARY

The Director of Facilities Operations is a key leadership role responsible for orchestrating the comprehensive oversight and strategic management of our organization's facilities across multiple sites, including the event center, Dudley Riggs Theatre, and LaSalle Plaza office. This role demands a proactive approach to maintaining the operational integrity, safety, and aesthetic standards of the organization's physical assets. The Director ensures seamless functionality of building systems, adherence to environmental and safety regulations, and alignment with our strategic goals. Essential to this role is a dynamic leadership style capable of inspiring and managing a diverse team, fostering an environment of continuous improvement and operational excellence. Collaborating with the Chief Operations Officer (COO), the Director of Facilities Operations also plays a crucial role in strategic planning, budget management, and cross-functional collaboration, ensuring that our facilities support the organization’s overall mission and operational needs. This position requires a blend of technical expertise, strategic vision, and practical experience in facilities management, making it pivotal in upholding the organization's reputation and operational effectiveness.

RESPONSIBILITIES

Leadership and Team Management (20%)

• Provide leadership and comprehensive supervision to the Maintenance Manager and the maintenance staff
• Cultivate a team-oriented environment that champions efficiency and drives excellence, promoting a culture of collaboration and continuous improvement.

Maintenance Strategy and Implementation (25%)

• Design and execute detailed maintenance strategies and schedules that ensure all facilities operate at peak efficiency and reliability.
• Champion the development and ongoing refinement of preventive maintenance programs that minimize downtime and maximize the longevity of our facility assets.

Facility Oversight and Compliance (15%)

• Conduct thorough and regular facility inspections to proactively identify maintenance requirements and potential safety hazards.
• Rigorously enforce compliance with all applicable safety, health, and environmental regulations, maintaining a secure and sustainable working environment.

Vendor and Contractor Coordination (10%)

• Strategically coordinate with external contractors and vendors to secure specialized maintenance and repair services
• Collaborate closely with Operations Coordinators to oversee and ensure the optimal functioning of all theatre building systems

Resource and Budget Management (10%)

• Develop and meticulously manage the facilities management budget, strategically forecasting expenses and pinpointing opportunities for cost reduction.
• Support the Maintenance Manager in optimizing supply chain operations, ensuring resource availability and operational efficiency.

Utility Management and Cost Efficiency (10%)

• Monitor and analyze utility consumption to devise and implement effective strategies aimed at reducing energy use and lowering operational costs.

Interdepartmental Collaboration (5%)

• Engage proactively with Director of Event Operations, Director of Ticketing Operations and theatre operations coordinators to address and support their specific facility-related requirements, ensuring that the facilities management strategies align with broader organizational needs.

Industry Engagement and Professional Development (5%)

• Maintain a commitment to professional growth and industry relevance by staying informed of emerging trends and adopting best practices in facilities management. This dedication not only enhances personal expertise but also elevates the entire team's operational capabilities.

QUALIFICATIONS

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or related field; 
• Minimum of 7-10 years of experience in facilities management, with 3-5 years in a leadership role.
• Strong knowledge of building systems including HVAC, electrical, plumbing, and mechanical systems.
• Experienced in budget management and financial forecasting.
• Demonstrated leadership ability with skills in motivating a diverse team.
• Excellent decision-making and problem-solving capabilities.
• Familiarity with local, state, and federal regulations related to facility safety and environmental standards.
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with other departments and external vendors.
• Strategic thinker with skills in developing maintenance procedures and implementing cost-saving measures.
• Adaptable to changing technology and industry practices.
• Committed to continuous learning and staying current with industry trends.
• Capable of physically navigating large facilities and inspecting work areas, including activities like walking, bending, and lifting.