Our client delivers IT solutions to private equity firms, hedge funds, investment management companies, and family offices.
They are committed to providing outstanding client service in every interaction. Our dedication to client satisfaction is unparalleled and is the only SLA we guarantee to our clients.
They collaborate as a team to meet their clients' dynamic needs. They don't settle for the easiest or quickest solutions; they aim for the best long-term outcomes for their clients. They stay engaged, maintain a fast pace, and consistently deliver more than expected.
POSITION SUMMARY
Our client is seeking a Regional Director for the Mid-West region, based in the Minneapolis, MN area. This hybrid role offers remote work flexibility. The ideal candidate will possess the expertise and judgment necessary to tackle various challenges while engaging with top-level clients. We are looking for individuals who can multitask, adapt quickly to client demands, and employ active problem-solving skills to achieve the highest levels of client satisfaction.
KEY RESPONSIBILITIES
Provide top-tier, executive-level IT management to financial services clients
Establish and maintain strong, trusting relationships with clients
Manage client relationships, functioning as an internal Director of IT, CTO, or CIO
Lead and supervise a team of Senior IT support engineers
Promote the use of advanced cloud technologies
Design, implement, document, and manage clients’ IT infrastructure, applications, and system management tools and processes
Assist in maintaining clients’ cybersecurity, cloud, and high-availability strategies
Communicate complex technical solutions to decision-makers and end-users
Work with team members to identify the best solutions for clients
Commit to continuous learning and professional growth
Serve as the technical expert in specific technology areas
Actively lead by example, providing hands-on technical and end-user support as part of the support team
Participate in business development discussions with potential clients in the region
REQUIRED QUALIFICATIONS
15+ years of technical IT experience
5+ years of direct employee management
5+ years of IT leadership experience at the Director, VP, or CTO/CIO level
Proven experience managing relationships with executives or clients
Expertise in Microsoft technologies: Microsoft 365, EntraID, Intune, SharePoint, Azure IaaS, and Windows Server
Knowledge of cybersecurity tools and best practices, including endpoint protection, DLP solutions, encryption, SSO, and MFA
Strong problem-solving skills and attention to detail
Excellent communication skills, both written and verbal
Effective time management and prioritization skills
Ability to thrive in a fast-paced environment and work under pressure
Availability to be on-site as needed, typically 3 days per week
Willingness to be on call once per quarter for one week
PREFERRED QUALIFICATIONS
Bachelor’s degree or higher
2+ years of experience in technology within the financial services sector, particularly in SEC or FINRA-regulated entities
COMPENSATION
$120,000 - $140,000 + Bonus + Benefits
Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries
Technology, Information and Media
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