Compensation: This role will be compensated with a base annual salary plus an annual bonus percentage
Base Annual Range: $80,000-$110,000
Location: On-site at GOLFTEC Headquarters in Englewood, CO
About GOLFTEC:
GOLFTEC Enterprises is a dynamic and innovative organization that encompasses two leading companies in the golf industry: GOLFTEC and SkyTrak. With a shared mission to help people play better golf and have more fun, GOLFTEC Enterprises is at the forefront of revolutionizing golf instruction and technology.
GOLFTEC, the world leader in golf lessons, utilizes cutting-edge training systems and proprietary swing motion capture technology called OptiMotion, which provides Students and Coaches with instant and data-driven feedback to improve their game.
SkyTrak is golf's most popular consumer launch monitor and golf simulator, offering golfers the data and insights needed to track performance, play better golf and have more fun. Together, GOLFTEC Enterprises is revolutionizing the way golf is learned, practiced, and enjoyed by golfers of all levels.
Position Summary:
GOLFTEC is seeking a driven and experienced Subscription Membership Director to oversee all aspects of our subscription-based membership programs. As a crucial member of our team, you will be responsible for identifying and acquiring new members, retaining existing members, and maximizing their lifetime value through strategic initiatives and exceptional customer relationship management. You will manage a portfolio of partnerships as well as our own membership programs.
Key Responsibilities:
Develop and execute strategies to attract new members and retain existing ones
Implement marketing campaigns across various channels to increase membership sign-ups
Monitor member retention rates and implement tactics to reduce churn
Build and maintain a loyalty program
Nurture relationships with members to ensure high satisfaction and loyalty
Address member inquiries and concerns promptly and effectively
Gather feedback and insights to continuously improve member experience
Analyze membership data to identify trends, opportunities, and areas for improvement
Prepare regular reports on membership metrics, performance, and growth
Work closely with marketing, sales, and customer support teams to align strategies and achieve membership goals
Collaborate with product development to enhance offerings based on member feedback and market trends
Manage subscription pricing strategies and promotions to optimize revenue
Monitor financial performance related to memberships and adjust strategies as needed
Ensure compliance with applicable laws and regulations related to subscriptions and memberships
Stay informed about industry trends and best practices in subscription management
The deadline for this position is August 14th, 2024.
Requirements
Bachelor's degree in Marketing, Business Administration, or a related field (preferred)
Proven experience in subscription management, membership programs, or a similar role
Strong analytical skills with the ability to interpret data and trends
Excellent communication and interpersonal skills
Strategic thinker with the ability to develop and execute innovative strategies
Strong Experience with CRM software and membership management platforms. is a plus
Detail-oriented with strong organizational skills
Benefits
Six (6) company observed holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
GOLFTEC observes a Flexible Time Off policy for exempt employees
Health Insurance (Company pays 50% of individual & family)
401(k) Plan available with employer match
Dental and Vision Benefits available
Short-Term Disability (paid for by employer)
Long-Term Disability available
Employee Pricing on golf lessons and golf merchandise
Continuing education allowance of $500 per year
Seniority level
Director
Employment type
Full-time
Job function
Other
Industries
Non-profit Organizations and Primary and Secondary Education
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