Director of People Operations

Voted #1 EHR by PC Mag, WRS Health delivers a fully integrated cloud based EMR and practice management solutions to its clients. We bring solutions to physicians by providing constant enhancement of our products and services including EHR, practice management, marketing, patient coordination and billing.

We are seeking an experienced and strategic Director of People Operations to lead our People Operations team. This role is pivotal in shaping and implementing our people strategy to foster a high-performance, inclusive, and engaged workforce. The Director of People Operations will oversee all HR functions, including talent acquisition, employee relations, performance management, benefits administration, and organizational development.

• Responsible for the day-to day management and development of the recruiting team, ensuring all tasks are done in a timely manner that is consistent with Federal, State and Local laws as well as WRS Health’s internal policies
• Review and improve the talent acquisition strategy to ensure the placement of highly qualified employees for all openings
• Create a future pipeline of talent for critical roles to attract a diverse pool of top talent
• Strategize and lead the team to identify opportunities and solutions to enhance the process
• Lead and mentor the People Operations team, ensuring alignment with organizational goals.
• Serve as the designated Executive Recruiter, responsible for the sourcing, screening, selection, and onboarding for executive level talent
• Oversee the performance management process, including goal setting, feedback, and performance evaluations.
• Manage compensation and benefits programs, ensuring they are competitive and aligned with company objectives.
• Ensure compliance with local, state, and federal employment laws and regulations.
• Develop and implement policies and procedures to support company goals and ensure legal compliance.
• Develop and implement HR strategies and initiatives aligned with the overall business strategy.

• Minimum Education: Bachelor’s Degree required in Human Resources Administration or any related field. Master’s preferred
• Minimum Experience: A minimum of 5 years progressive HR leadership experience, with at least 3 years in a management role overseeing talent acquisition and other aspects of HR
• Must have experience with applicant tracking systems (ATS), sourcing, and proficiency in MS Office suite as well as Google Workspace
• Knowledge of US Human Resources law, practices, and procedures
• Excellent communication skills and diplomacy with all levels of staff and leadership
• Ability to effectively manage and prioritize multiple projects within varying deadlines
• Proven capacity for collaborative teamwork and ability to build strong relationships
• In-house recruitment experience required
• Certification in HR (e.g., SHRM-SCP, SPHR) is a plus.

Job Type: Full time - In Office in Goshen New York
Hours: Available during standard US business hours (9am-5pm EST or 8:30am-4:30pm EST)

• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations of the department.

WRS Health is an equal opportunity employer.