Director of Resource Development

Position Summary

Homeless Services Network (HSN) of Central Florida is committed to the vision of “Everyone making

their way home.” HSN’s mission is leading the Central Florida's community-wide effort to end

homelessness through collaboration, strategy, capacity building and effective stewardship of

knowledge and resources. HSN will accomplish this mission by Delivering excellence in system

improvement; ensuring effective resource management; giving trustworthy expertise; while always

honoring people. The Development Director is responsible for revenue generation through the

management and growth of HSN resource development activities, including the analysis and operation

of existing campaigns and special event fundraising, as well as the cultivation and development of

new funding opportunities and donor relationships to encourage increased participation, corporate

engagement, and individual giving to support the work of HSN and its regional partners. The

position will also support grant writing activities. The Director of Resource Development will work

with the Director of Communications in refining the development message strategy to align with

overall homeless response system communications.

Skills and Abilities

• Strong writing and speaking skills that can be used to compel individuals to action.

• Organized, prepared and detail-oriented to follow through on outreach and engagement of donors.

• Comfortable with donor databases and prospect research to aid in donor recruitment.

• Make direct, face-to-face solicitations and assist the board and other staff with their solicitations, including strategic counsel and help with donor communication.

• Help donors accomplish their philanthropic goals through relationship with HSN.

• Generate ideas to increase revenue and donor loyalty.

• An enthusiastic leader able to work with a team toward a common goal.

• Create print, digital, and social media content.

• Working knowledge of Microsoft Office.

• Flexibility and adaptability.

• Experience with online fundraising, email marketing, and internet research.

Essential Duties and Responsibilities

The Director of Resource Development is responsible for increasing unrestricted revenue to support the strategic objectives of HSN. Current revenue for HSN supports approximately $4M annually of internal expenses and more than $25M annually in community activities through contracts with landlords and nonprofits subrecipients.

Responsibilities include, but are not limited to:

• Collaborate with the CEO, Director of Communications, HSN’s Board of Director of the Central Florida Commission on Homelessness leadership to develop and plan and execute strategies to improve unrestricted fund development.

• Increase revenue through lead generation and solicitation, development of new corporate and individual donors.

• Lead and manage the development of engagement opportunities and products that meet the needs of corporate partners including partnering with CEO to make fundraising presentations.

• Create and deliver development-related communications strategies for HSN that align with broader HSN communications, including creation of donor related marketing materials.

• Oversee contracted event planner activities associated with annual fund development/awareness raising event.

• Work with CFO to track donations in accounting system while maintaining separate data system for tracking donors.

• Report of donor development to CEO and HSN Board.

• Research emerging practices on resource development strategies.

Education and Experience

A bachelor’s degree in Philanthropy, Non-Profit Management, Business Administration, Public Relations, Marketing, Communications, Public Administration, or other related field with three (3) years’ experience; or equivalent background with five (5) years of experience working with nonprofit resource development.

Qualifications and Requirements

• Interest and passion about HSN’s mission with the ability to promote and communicate HSN’s philosophy, mission, and values to external and internal stakeholders.

• Strong relationship builder and communicator with a customer service focus.

• Ability to work cooperatively and collaboratively with all levels of employees, management, and boards to maximize performance, creativity, problem solving, and results.

• Knowledge of and experience of working within donor databases.

• Proficient in MS Office (Word, PowerPoint, and Excel) and computer usage to include email, internet and presentations.

• Familiarity with homelessness, poverty, housing, mental health, recovery, and human services.

• Possess a valid driver's license and have access to a properly registered vehicle.

Physical Demands

While performing the duties of this job, the employee is regularly required to communicate in person or by telephone. The employee is frequently required to stand, walk and bend; to use his or her hands to finger, handle or feel objects, tools, or controls; and to reach with his or her hands and arms. The employee must also be able to sit for extended periods of time. The employee must occasionally lift and/or move objects weighing up to 40 pounds.

Work Environment

The position involves attention to detail and extensive organizational skills. The employee will spend significant portions of time in the field, and sometime in the office setting. This is a full-time position requiring 40 hours per week. Additional hours are occasionally required. Work generally occurs Monday through Friday, between 9 AM and 5 PM.

Conditions of Employment

• Provision of satisfactory references and completion of background investigation check

• Completion of a pre-employment drug screening as well as post-employment drug or alcohol tests upon reasonable suspicion of use

• Demonstrated computer literacy, which may be assessed through pre-employment testing.

• Completion of HSN new employee orientation and ALL required paperwork prior to reporting to work

• Compliance with all HSN Policies and Procedures.

Application Instructions

Interested applicants should submit cover letter and resume to HSNTeam@hsncfl.org with “Director of Resource Development” in the subject line. Resumes will be accepted until the position is filled.

This job description is not intended to provide, and should not be construed as providing, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair and informed decisions about the job. Veterans and formerly homeless individuals are encouraged to apply.

Homeless Services Network of Central Florida [HSN] provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HSN complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination