At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
General Summary:
This position is responsible for managing all activities within the revenue cycle management function for a practice or group of practice locations. RCM processes include but are not limited to insurance verification, authorizations, patient statements, charge entry/coding, submission of clean claims, collection of patient and insurance receivables, and patient and operational communications.
These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Mercy Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.
Essential Duties And Responsibilities
Implement and maintain an efficient workflow within the practices
Ensure that all employees within the department have received the proper level of training to complete their daily tasks
Cross training in other departments to ensure the highest level of accuracy and efficiency.
Identify opportunities with RCM systems
Work with RCM leadership in the development of streamlining processes and maintain accurate and timely business office processes
Create and implement metrics for productivity and quality
Ensure adherence to and compliance of payor, government and internal system regulatory policies
Monitor key revenue cycle management performance levels for each team member as well as each RCM team
Conduct routine monitoring and auditing activities to ensure staff production goals and quality of work is met
Conduct streamlined communication processes with practice RCM teams, Practice Administrators, RCM leadership, and various departments across the organization.
Carry out supervisory responsibilities in accordance with company policies
This position is responsible for managing all activities within the revenue cycle management function for a practice or group of practice locations
RCM processes include but are not limited to insurance verification, authorizations, patient statements, charge entry/coding, submission of clean claims, collection of patient and insurance receivables, and patient and operational communications
Implement and maintain an efficient workflow within the practices
Ensure that all employees within the department have received the proper level of training to complete their daily tasks
Cross training in other departments to ensure the highest level of accuracy and efficiency
Identify opportunities with RCM systems
Work with RCM leadership in the development of streamlining processes and maintain accurate and timely business office processes
Create and implement metrics for productivity and quality
Ensure adherence to and compliance of payor, government and internal system regulatory policies
Monitor key revenue cycle management performance levels for each team member as well as each RCM team
Conduct routine monitoring and auditing activities to ensure staff production goals and quality of work is met
Conduct streamlined communication processes with practice RCM teams, Practice Administrators, RCM leadership, and various departments across the organization
Qualifications
Experience with accounts receivable/understanding of the revenue cycle
Strong managerial and business acumen in a corporate setting
Occasional travel may be required
Experience with accounts receivable/understanding of the revenue cycle
Strong managerial and business acumen in a corporate setting
Occasional travel may be required
Minimum Required: B.A. or B.S
Minimum Required: 5+ years of RCM experience with 2 years in a management role
Education And/Or Experience
Minimum Required: B.A. or B.S.
Minimum Required: 5+ years of RCM experience with 2 years in a management role
Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
Seniority level
Director
Employment type
Full-time
Job function
Finance and Sales
Industries
Hospitals and Health Care
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