KnowBe4

Director of Training (Americas)

KnowBe4 Clearwater, FL

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The Director of Training Americas is an essential leadership role responsible for driving the strategic direction, development, and execution of comprehensive training initiatives for all KnowBe4 staff across the Americas region. This leader will spearhead the entire Americas Training Department, including the Onboarding Training Section and Admin Enablement Section, fostering a culture of continuous learning and professional growth.

Responsibilities

  • Build, mentor, and lead a high-performing team of training professionals, fostering a culture of excellence, innovation, and continuous improvement.
  • Ensure each employee successfully completes his or her assigned training on time, whether in the University, Revenue Internships and/or through our LMS
  • Establish, monitor, and consistently attain Key Performance Indicators (KPIs) for the Americas Training Department
  • Perform skills based assessments to identify training needs for employees in the university and internship
  • Coordinate closely with Leadership and People Operations to ensure onboarding and enablement training programs support organizational growth and development
  • Implement data-driven strategies to optimize training effectiveness and efficiency
  • Help in the development of custom learning paths for specific positions to facilitate career progression and skill development
  • Partner with the recruitment team to help develop and implement effective onboarding programs for new hires
  • Any other programs or projects as directed by the Snr. Director of Global Training and Enablement and/or the CHRO
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Qualifications

  • High School Diploma or GED required
  • Bachelor’s Degree is a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong verbal and written communications
  • Excellent time management and organization skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Human Resources
  • Industries

    Computer and Network Security

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