Division Vice President Operations
Division Vice President Operations
BluePearl Pet Hospital
Greater Seattle Area
See who BluePearl Pet Hospital has hired for this role
BluePearl is seeking a Division Vice President of Operations for our West Region. This Region consists of California, Oregon, Washington, Utah, Nevada, Arizona, and Colorado. The ideal candidate will reside in the Division.
The Division Vice President of Operations directs and plans the operations of a defined region to maximize returns on investments and increase productivity, providing leadership and decision-making in matters impacting financial performance, quality of care and client experience.
As the Division Vice President of Operations, you will:
- Partner with assigned region’s Division Vice President, Medicine to optimize business performance and the clinical culture.
- Practice cost containment strategies, maintaining profitability and growth while ensuring compliance with applicable organizational and regulatory requirements.
- Assists senior leadership with the development, implementation, and management of organizational initiatives and strategies.
- Provides leadership, guidance and coaching for all direct reports to maintain an engaged and high-performance workforce.
- Ensures the development of operational leaders and creates a pipeline of talent to support future organizational growth.
- Ensures the provision of remarkable patient care whilst maintaining compliance with all applicable regulatory and organization requirements and standards including OSHA, DEA, FDA, and applicable state and local agencies.
- Ensures hospital leaders are attentive to the engagement level of associates; takes a proactive approach to influence and drive positive hospital climate.
- Accountable for associate engagement and retention.
- Interacts with all levels of the organization to manage the business including senior executives.
- Interprets and implements organizational policies and procedures.
- Oversees the application and implementation of established policies and the control and effective utilization of physical and financial resources.
- Responsible for profit and loss management of hospitals within the region including ensuring the optimal performance of facility operations to achieve or exceed budgets and key performance indicators.
- Collaborates with Vet Relations Manager(s) to develop and implement a regional marketing plan to support regional growth and profitability including facility startups and new clinician community introductions.
- Implements operational efficiency improvements which may include, but are not limited to, the standardization of systems, quality control, safety, site selection, facility design, and client satisfaction.
- Accountable for driving staffing, charge capture and inventory management models and all pertinent business initiatives, including prompt implementation of action plans to correct hospital below threshold performance.
- Responsible for clinician offers; negotiating and approving agreements as needed.
- Ensures all Associates in the region receive the required training and education according to organizational policy and to ensure compliance with all risk management initiatives.
- Provides oversight of all privacy and security aspects and issues in the group and practices risk management strategies and collaborates with internal and external legal counsel as appropriate to resolve legal and litigation issues with goal of reducing expenses for the organization.
- Responsible for maintenance of environmental integrity including safety of all facilities within the region.
- Collaborates with the Business Development team to respond to merger and acquisition opportunities and to participate in the related activities as appropriate.
- Maintains current knowledge regarding regional veterinary services market and industry issues which may impact the business.
- Other job duties as assigned.
Qualifications:
- Bachelor’s degree in related field required. Graduate degree preferred.
- 10+ years’ experience of senior operational leadership.
- Requires critical thinking skills and decisive judgment.
- Works under minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Excellent interpersonal, organizational, prioritization of work, and problem-solving skills.
- Ability to run a 500M revenue Division, with prior experience supporting operations in the range of 250M will be needed.
- Ability to lead through influence, ability develop trust and relationships across the Division.
- Travel of 50% required.
Why choose BluePearl?
As the premier specialty and emergency veterinary organization we strive to advance the profession through our dedication to continuous learning, medical quality improvement, medical leadership training, and many other initiatives. Through our network of hospitals across the country our investments in the profession have far reaching positive impacts, and leaders in our organization have an opportunity to drive that progress.
We value your health and well-being as an Associate by providing you with the following benefits:
- Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.
- Company-paid Short-Term and Long-Term Disability
- Flexible work schedules.
- We have a social worker team who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra, an online mental health support platform.
- Annual company store allowance.
- Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
Why BluePearl? Because it is an exceptional place to work!
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Seniority level
Executive -
Employment type
Full-time -
Job function
Management -
Industries
Veterinary Services
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