Employee Experience Generalist

At Philo, we’re a company that puts people first—both our subscribers and our team. Our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. Transparency and openness are fundamental to our company culture. We are committed to diversity and inclusion as we grow the Philo team and shape the future of TV. We believe that a diverse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers.

Philo offers access to top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery, Food Network, Hallmark, HGTV, History, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, WE tv, and more, along with groundbreaking originals and blockbuster movies included with AMC+. Our service also includes 80+ free channels and premium add-ons like STARZ and MGM+.

Our extensive library boasts over 75,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast.

Philo is headquartered in San Francisco, with offices in New York and Cambridge, MA. Our leadership team includes a co-founder of Facebook and alums from Meraki and HBO, backed by NEA and industry partners like Discovery, Viacom, AMC, and A&E.

Join us at Philo and be part of a team that's shaping the future of TV!

The Role

The Employee Experience Generalist provides front-line people administration service and supports our mission of creating a meaningful and seamless experience for our diverse employee base. Working with the People Team, you'll help create and manage people-related transactional and administrative processes. This is an exciting opportunity to work across a variety of HR functions.

What You’ll Do:

• Manage and administer employee benefits programs, including health insurance, FSA, HSA, retirement plans, and other related benefits.
• Serve as the point of contact for employees regarding benefits-related inquiries, ensuring prompt and accurate responses.
• Collaborate with external vendors and providers to ensure seamless delivery of benefits programs and services.
• Manage the onboarding process for new hires, including coordinating orientation sessions, preparing new hire paperwork, and facilitating a smooth transition into the company.
• Oversee the offboarding process for departing employees, including conducting exit interviews and managing the separation process.
• Stay up-to-date with relevant laws and regulations related to benefits administration, immigration, and DEI events, and ensure compliance.
• Support the immigration process for employees, including visa applications, work permits, and other related immigration matters.
• Coordinate and organize DEI events and initiatives to foster an inclusive and diverse workplace culture.
• Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
• Assist in the development and implementation of HR programs and initiatives to support employee engagement and retention.
• Collaborate with the HR leadership team on strategic HR projects and initiatives.
  
  
  

What You’ll Bring:

• Bachelor's degree in Human Resources Management or a related field.
• Minimum of 3 years of experience in HR, with a focus on benefits management, FSA, HSA, immigration, DEI events, and leadership. - Strong knowledge of benefits administration, including health insurance, retirement plans, and related compliance
• Proven experience in managing the onboarding and offboarding process requirements.
• Familiarity with FSA and HSA administration, including eligibility, contributions, and reimbursement processes.
• Experience managing immigration processes and working with external immigration attorneys.
• Knowledge of DEI best practices and experience organizing DEI events and initiatives.
• Strong interpersonal and communication skills, with the ability to effectively engage with employees at all levels.
• Proven ability to handle confidential information with discretion and maintain a high level of professionalism.
• Excellent organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment.
• HR Certification (e.g., SHRM-CP, PHR) and experience with BambooHR are a plus.
  
  
  

Status: Full-time

Location: San Francisco, CA

Compensation: Includes annual salary between $100K - $130K depending on experience, company stock options and health benefits

We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team:

• Full health, dental and vision coverage for you and your family
• 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay)
• Flexible working hours
• Up to 20 weeks of fully paid parental leave
• Unlimited paid time off for vacation and sick leave
• $2,000 annual vacation bonus (we pay you to take a two week vacation)
• $5,250 annually for professional development and educational assistance
• $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter)
• $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco)
• Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps
• Dog-friendly office
• And much more!
  
  
  

For California Residents: Philo’s CCPA Notice at Collection – Employees, Applicants, Owners, Directors, Officers and Contractors

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.