My client who is a leading ERP Software Solutions provider is currently looking to on board an experienced ERP Implementation consultant who will have ultimate responsibility for the implementation of their bespoke ERP Software and related solutions for customers. This is a hands on when needed position. The Consultant will be the product and industry expert, leading design discussions, guiding clients on best practices, performing software configuration, providing training to customers, supporting issues, and more.
This role will allow individuals to be based anywhere within the U.S. with a preference for those based on the East Coast. You can expect travel to customer sites throughout the U.S. in the region of 20-30%.
Due to industry requirements, U.S. Citizens or Green Card holders are encouraged to apply.
The Role:
Collaborate closely with all internal and external project stakeholders to ensure a successful ERP implementation
Lead workshops to gather requirements and assist in defining a blueprint and project plan.
Ensure the project is defined, designed, and configured effectively to best support the customer’s needs.
Validate that the customer understands the specifications of the software, such as inclusions and exclusions.
Liaise with customers to define requirements, configurations, and specifications for modifications to the software or integrations with external applications.
Assist the development team with understanding of specifications during the development of modifications, and subsequently test and document developed changes.
Become an expert in my client’s bespoke ERP system to educate and advise customers on best practices.
Provide expert input to Project Manager, including comprehensive task definition on project plan, estimation of work duration, identification of potential risks, etc.
Train colleagues in the operation of modified software to ensure a smooth hand over of projects to the support function.
Train the customer’s project team and provide knowledge transfer in the operation of modified software.
Provide financial and operational application training to customers, as well as demonstrations to support pre-sale consultancy.
Take responsibility within an implementation to ensure all customer documentation is completed, that a pre-live checklist is prepared, and that the customer is ready to go live.
Assist in the data migration ETL (Extract, Transform, and Load) process from the legacy system to the ERP
Resolve, or assist in the resolution of, customer questions and issues arising from the implementation and subsequent live operation of software at customer sites.
Attend project meetings when required, internally or with clients, to gain or impart knowledge on current status of projects and to document details.
Complete all relevant project management documentation and help with standardization.
Assist the support function on current or previously implemented systems when appropriate.
Live the core values and take responsibility for ensuring an experience of excellence for the customer.
Collaborate with the customer to professionally and proactively manage change.
Influence the customer to follow a process that will help with the smooth transition to the ERP
The Candidate:
4+ years’ experience within a related role such as ERP, software implementation, technical project management, consulting, etc.
Bachelor’s degree or higher with a concentration in business or tech.
Strong technical aptitude and analytical skills.
Strong communication skills, both verbal and written.
Ability to work independently and as part of a team, balancing several concurrent projects.
Can present professionally at a senior level and ensure the presentations are focused on the customer’s needs.
Willingness to travel on-site to customers within the US as needed.
Willingness to work outside regular business hours on occasion.
Experience working across functional areas related to ERP, such as financials, inventory, sales, purchasing, etc.
Must be located within the US, with a strong preference for East Coast time zone.
Salary Bandings – $115k-$135k Per Annum + Benefits
Please send resumes directly to patrick.hindmarsh@stottandmay.com and we can look to run through the specifics.