MultiplyMii is in search of an Executive Assistant who will be working with our client based in the US. Our client is an experienced business coach and owner of several companies including a packaging business, a children's store franchise, and various real estate ventures.
The ideal candidate has strong writing skills and is committed to customer service excellence. They are also organized, detail-oriented, action-oriented, with the ability to multitask. This position deals directly with executives, so it is important that they are sociable and have strong relational skills.
This role is 100% work from home.
In This Role, You Will Be Accountable For
Communication
Emails: Write and respond to emails; maintain regular communication with clients; use professional and friendly writing style
Social Media: Manage social media posts and client newsletter; collect and post client reviews and testimonials
Testimonials & Reviews: Gather and post testimonials from clients on to google page. Basic video editing (low level easy editing). Bonus opportunity.
Book Rentals: Most rentals will be booked online, but you will help with basic questions. Bonus for rentals booked. Bonus opportunity.
Customer Service: Provide excellent customer service and ensure customer satisfaction.
Scheduling & Organization
Calendars: Manage the executive’s calendars with clients and prospective clients; schedule business and personal appointments; communicate with other team members, ; manage VRBO listing and office space rental
Extras: Special projects and research as needed. You will be an assistant for coaching practice, rentals, and also a personal assistant.
CRM: master CRM and also put session ratings and information in company CRM.)
Ordering & Financials
Ordering: Session day lunches; client and connector gifts; inventory and supplies; various online assessments, as needed, lots of ordering for business and personal.
QuickBooks & Billing: Import and categorize transactions for purchases in QuickBooks; create and send invoices. Very simple QuickBooks help.
About You
Core qualifications:
Experience:
2-5 years of experience as an Executive Assistant, Administrative Assistant, or in a similar role.
Prior experience working with an Entrepreneur or Business Coach is very helpful.
Skills:
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office Suite and any CRM software.
Self-starter with the ability to work independently.
Social Media:
At least 3 years of experience in social media management.
Proficient in creating and managing posts, client reviews, and testimonials on platforms such as LinkedIn, Facebook, and Google Reviews.
Customer Service & Calendar Management:
At least 3 years of experience in customer service.
Proven experience in managing calendars and scheduling.
Advantageous
Basic video editing skills (simple, easy edits).
Experience in managing invoices, processing payments, and overseeing financial documentation.
Proficiency in QuickBooks.
Company Core Values
Love Big! (we are called to be love to all of those in our life)
Be Exceptional (in all that we do)
Faith/Work/Life Balance (work hard, then play hard, so you are rejuvenated)
Measurables We Track (and Bonus On)
Number of Google Reviews
Number of Rental Reviews (Session Space and VRBO)
Review Rating (Session Space and VRBO)
Number Testimonials
Rental Revenue
Technical Requirements (Device)
Laptop/Computer (at least 8GB RAM)
Headset (preferable noise canceling microphone)
Fast/Stable Internet Connection (At least 10 mbps)
Why MultiplyMii
MultiplyMii, a premium recruitment & HR services company, is growing FAST and we are currently hiring an exceptional Executive Assistant who desires to be part of an exciting organization that rewards and values its team members.
One clear benefit for you beyond the long list at the bottom is that MultiplyMii will be there to hold your hand every step of the way, providing you and the client on-boarding, supporting your unique needs, handling any challenges that might come up in your work environment. We are here to give you (and our client) every opportunity to get it right and nurture this relationship.
100% Remote work
SSS
Philhealth
Pag-ibig
Healthcare (HMO)
13th-month pay
Paid Service Incentive Leave (SIL) upon probationary
Regular holiday premium upon probationary
Annual performance appraisal subject for review (if applicable)
Access to our free Learning and Development programs (if applicable)
Shift and Schedule: Monday-Friday, Core hours between 6:00AM-11:00PM Central Time, with flexibility for the remaining hours
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Outsourcing and Offshoring Consulting
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