SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.
This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.
SiriusXM
SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through SiriusXM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers.
How You’ll Make An Impact
Support Retention Product Managers on all aspects of the product lifecycle including engagement, upgrades, and churn deflection.
Assist in the management of a variety of projects related to our Subscriber Growth product initiatives, support team with ongoing maintenance and management of in-market products.
What You’ll Do
Help support product planning and execution throughout the product lifecycle, including gathering, defining, and prioritizing product and customer requirements
Leverage industry and marketplace research and insights to assess digital experience trends and results to recommend new experiences or enhancements to existing experiences
Support ongoing user testing from discovery phase to development and launch, contribute to user experience analysis and identification of improvements
Training and support in Adobe analytics - setting up reporting, analysis, and presentation of key takeaways for product improvements
Partner with the User Experience Design team, Engineering, Quality Assurance, Marketing, Programming, Customer Care, and other stakeholders to clearly communicate and document product features, requirements, and project statuses
Salesforce integration of Snapshot requirement documentation
Contact preferences API Discovery and requirement documentation
IAP Pause Subscription Discovery and requirement documentation
Packaging reporting takeaways from Adobe and Site Survey responses into presentation format for leadership circulation
What You’ll Need
College degree or at least 2 years of college coursework completed.
Product management experience with customer benchmarks for success, and other commonly understood industry benchmarks.
Knowledge of UX/UI design, web development, and digital customer experience strategies.
Usability, qualitative and quantitative testing experience
Ability to absorb complex, ambiguous requirements to rapidly organize them into structured requirements and user stories prioritized based on data and impact.
Curious to explore user experience and market trends.
Motivated to problem solve and learn new skills, tools, and analytical techniques.
Attention to detail and data accuracy.
Good public speaking and presentation skills.
Interpersonal skills and ability to interact and work with staff at all levels.
Excellent written and verbal communication skills.
Ability to work independently and in a team environment.
Willingness to take initiative and to follow through on projects.
Spelling, grammar, proofreading and editing skills.
Excellent time management skills
Experience with Google Suite (Gdrive, Slides, etc.) and MS-Office Suite (Word, Excel, PowerPoint, etc.)
Experience with JIRA, Confluence, and Figma a plus
Experience with digital analytics tool, such as Adobe Analytics, a plus
Must have legal right to work in the U.S.
At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be $40/hr and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.
Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.
The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.
R-2024-06-55
Seniority level
Internship
Employment type
Full-time
Job function
Product Management and Marketing
Industries
Broadcast Media Production and Distribution and Entertainment Providers
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