Crossnore Communities for Children

Family Intervention Specialist Supervisor

Homebuilders Supervisor (Family Intervention Specialist Supervisor) - Central NC

Your Impact:

The HOMEBUILDERS® Supervisor plays a pivotal role in providing support, supervision, training, development, and oversight to a dedicated team of HOMEBUILDERS® practitioners within the Central NC Region. This position requires travel to community agencies and families' homes, acting as the primary liaison between the HOMEBUILDERS® team and the agency’s management. You will also coordinate with the HOMEBUILDERS® consultant to ensure model fidelity and program implementation. Availability to respond to client and practitioner crises is essential.

Location: Central North Carolina - regional coverage in Guilford, Randolph, Alamance, Orange, Caswell, Person, Chatham and Durham counties.

Schedule: Position requires flexible scheduling, according to agency, Practitioner, and client/family needs. This position will require after-hours on-call support to staff within the team. All referrals and admission, as well as crisis-related phone calls should be returned within 15 minutes.

Status: Full-time, Exempt

Hiring Range: $51,000 - $67,000

Benefits:

  • Defined Contribution Benefits Plan including options for:
    • Health/Dental/Vision Insurance
    • Life, Short-Term Disability, and Long-Term Disability plans
    • Critical Illness and Accident coverage options
    • Flexible Spending Plan
  • 401k with employer match (up to 6%)
  • 20 Days PTO, 11 Paid Holidays

Education/Experience

  • Bachelor’s degree from an accredited college or university in human services or related field required.
  • Master’s degree from an accredited college or university in a human services or related field preferred.
  • Licensed clinician (full or associate level LCSW, LCMHC, LMFT) preferred.
  • Minimum of at least 3 years experience providing direct services to children and families.
  • Previous experience as a supervisor strongly preferred.
  • Knowledge of and experience working with the NC Child Welfare system is strongly preferred.
  • An equivalent combination of education and experience may be considered.


Key Responsibilities:

Program Oversight/Operations

  • Ensure service delivery aligns with HOMEBUILDERS® Standards.
  • Manage referral inquiries and assignment, ensuring timely family contact.
  • Serve as primary back-up for practitioners and provide emergency consultation.
  • Facilitate weekly team consultations and individual practitioner consultations.
  • Oversee concrete funds usage, ensuring effective resource allocation.
  • Supervise day-to-day operational issues, maintaining staff focus on tasks and goals.


Personnel Management/Supervision/Training

  • Supervise direct line staff, ensuring adherence to program standards.
  • Mentor staff, developing Professional Development Plans.
  • Conduct shadowing opportunities for new staff to ensure quality care.
  • Participate in and facilitate required HOMEBUILDERS® trainings.


Strategic Planning/Implementation

  • Lead micro-level implementation and ensure staff meet workflow and process expectations.
  • Develop and monitor program goals, providing feedback and engaging leadership for performance management.
  • Plan and organize work for staff, ensuring clear understanding of priorities.


Compliance and Outcome Tracking

  • Monitor staff compliance with policies and procedures.
  • Ensure accurate and timely data entry into tracking systems.
  • Regularly staff cases with direct line staff and report needs for additional support.


Working Relationships/Stakeholder Engagement

  • Foster productive relationships with coworkers, community partners, referral agencies, and clients.
  • Gather feedback from families and DSS partners post-intervention.


Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Health Care Provider
  • Industries

    Individual and Family Services

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