About Us: Recognized by INC. Magazine as one of America’s fastest-growing companies, FloWater is redefining the future of drinking water. Wherever people work, rest and play—at thousands of offices, schools, hotels, gyms and events- FloWater transforms ordinary tap water into ultra-purified, great-tasting premium drinking water. On a mission to end single-use plastic water bottles, FloWater’s amazing and dedicated team of committed professionals achieved record sales in 2022 as business and consumer demand for safe, plastic-free water continues to soar. With its recent acquisition by Bluewater, the Sweden-based powerhouse, FloWater is now part of a global movement and platform of water purification solutions.
Mission & Outcomes: The Field Install & Service Technician will complete installs, service Refill Stations, and conduct filter changes efficiently and correctly to create a brilliant customer experience. Strong professional customer service interaction is critical as this role interacts with many customers on a daily basis.
Great Candidates: You will have at least 3 years of field maintenance experience; installing and servicing water filtration systems, coffee makers, or appliances. You feel comfortable with individual field tasks and are a strong communicator. You’re highly organized and motivated and display excellent customer service skills.
Responsibilities and Role:
Light plumbing work
Installation of new Refill Stations, filter changes, and repairs at customer sites
General service maintenance and cleaning of Refill Stations
Troubleshooting and resolving issues with machines
Fast-paced high-quality work ethic to ensure customer satisfaction
Must have flexibility with time–daily schedule changes are possible and some occasional weekend work
Candidate Competencies:
1-3 years hands-on repair and maintenance experience with small equipment or appliances
Must be able to lift 50 lbs or more and be able to move heavier loads on a dolly (125lbs)
Must have ability to keep company vehicle in a safe location at home
Must have a valid US Driver License, and a clean driving record
Experience working with water purification systems, coffee or ice machines is a plus
Great communicator
Ability to work independently and occasionally with others
Detail oriented and strong organizational skills
Ability to hustle and have a sense of urgency
Customer Service oriented
Note: Some travel is required and weekend work may be required depending on the workload
Compensation: This is a full-time position with a competitive base wage ($24.00 - $25.00 /hour depending on experience), comprehensive benefits package (medical, dental, vision, F.S.A, 401k), and PTO
Our Commitment:FloWater believes we can perform at our best when we are able to be our authentic selves. We strive to create a culture that celebrates our differences and supports diversity, creating an equitable and inclusive workplace for all. FloWater does not discriminate and provides equal employment opportunities to all employees and applicants regardless of race, religion, color, national origin, gender, sexual orientation, gender orientation/expression, age, marital status, pregnancy, veteran status, genetic information, or disability.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Food and Beverage Services
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