We're looking for a Field Operations Manager to serve as a strategic business partner to top-line leadership within Procore's Install Sales team, supporting customer renewal and expansion operations. In this role, you'll be a key partner to Revenue Leadership and leverage a mixture of strategic and execution skills to support our sales leadership team in driving our go-to-market objectives and optimizing Procore's revenue acquisition efforts.
With Procore positioned to continue incredible growth, the Field Operations teams drive more predictable revenue.
As a Field Operations Manager, you'll partner with Install sales leadership teams to uncover business needs and drive their outcomes in partnership with revenue operations, systems, and enablement teams. You'll use quantitative data, feedback from the floor, and a deep understanding of our corporate initiatives and internal workflows to drive positive outcomes.
This position reports to the Director, Field Operations. We're looking for someone to join us immediately.
What you'll do:
Partner with the Strategy & Insights team to identify trends in the business, and drive the dialogue, storytelling, and recommended plans of action with our Revenue Leaders and act as a communication partner to turn these insights into positive action in the field
Optimize the redesign or integration of Procore's processes and systems. Partner with Revenue Systems to direct the execution of systems and process improvements
Build a strong internal network of experts and resources that can help drive effective change within their segments
Lead strategic initiatives to improve the scalability, agility, and efficiency of the Procore revenue operating model in its ability to identify, design, deliver, and improve solutions to our customers' business problems
Complete qualitative and quantitative analysis as required to identify root cause deficiencies in the operating model, or to track the effectiveness of improvements
Maintain global playbook for common field/sales policies and processes (e.g. Global Account Management, Splits)
Coordinate with Global Enablement to define and deliver training to facilitate the adoption of new field processes resulting from Business Operations initiatives
Serve as subject matter expert regarding process improvement, org design, and management/measurement systems
What we're looking for:
BS degree is preferred; an MBA or a similar advanced degree is a plus
Demonstrated success in leading an Operations team at $500mm - $1b revenue
Experience working at a large-scale technology company is required; enterprise software is preferred
Demonstrated leadership in delivering results with large-scale, cross-functional teams, strong executive presence with the ability to influence without authority
Ability to collaborate and build effective relationships
Additional Information
Base Pay Range $113,560 - $156,145. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Software Development
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