Field Service Technician

Talascend is currently seeking a Field Service Technician for a contract opportunity located in Elwood, IL .

OVERVIEW:

Talascend is currently looking for a full-time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. Talascend is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology-based equipment.

PRIMARY RESPONSIBILITIES:

• This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment.
• Installing and setting up new equipment.
• Interact with the customer to determine the problem.
• Completing field service reports.
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards and expense report.
  
  

POSITION REQUIREMENTS:

• Associate degree in related field and/or equivalent hands-on job experience.
• Must be able to work overtime when required.
• PC Competency, Word & Excel and Windows OS.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 40 pounds independently.
• Standing and walking, throughout duration of shift.
• Ability to maneuver a job site, including small spaces in and around our equipment.
  
  

Physical/Work Environment:

• Warehouse environment.
• Must have the ability to lift heavy machine parts while on duty.
• Ability to maneuver in and around our equipment, including small spaces.
• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job.
  
  

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.

Background Check and Drug Screen may be required.

Talascend is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.