Fraud Investigator

Full Time (40 Hours)Monday - Friday8am - 5pm

Headquarters630 Trade Center DriveLas Vegas, NV 89119

Purpose

The primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions - For Life," by providing outstanding service to both members and internal members.

• To deliver service in alignment with our Service Commitments:
• I will earn respect and build trust by acting with integrity in every situation.
• I will understand my role in supporting the team to achieve our purpose.
• I will focus on people over products and build lasting relationships.
• I will take ownership and accept responsibility.
• I will treat my coworkers with the same high standards as I treat my member.
• I will continuously look for ways to improve myself, my credit union, and my community.
• I will accept there is no "they". We are one working toward the same mission.
• I will commit to the core values.
• Meet all established service goals
  

Summary

Responsible for detecting, mitigating and resolving all fraud issues within the Credit Union.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Prepare, review, track and report on all fraud functions.
• Recommend policies, establishes/modifies documentation and coordinates implementation of loss prevention control procedures.
• Process all fraud related claims submitted to the credit union in accordance with all pertinent regulations.
• Investigate fraud with the intention of recovering assets through charge back processing, submission to law enforcement, submission for bond recovery and other collection efforts.
• May represent credit union in fraud cases with law enforcement and court officials.
• Research, recommend and implement fraud loss mitigation techniques to management.
• Works with members to address issues related to the Loss Prevention department functions to ensure excellent member service.
• Advises management on desirable operational adjustments due to regulatory change, environmental change, vendor requirement change that impact the risk to the credit union.
• Review BSA and fraud related Verafin alerts for potentially abnormal activities and, if necessary, advise the BSA Administrator of potential escalations.
• Process all Social Security Administration (SSA) authorizations and investigate application fraud.
• Assist in the creation of loss prevention training and facilitate training to all credit union staff as assigned.
• Ability to perform primary functions of all other Loss Prevention department employees.
• Process returned deposit items and investigate as necessary.
• Special projects, research, analysis or other duties as assigned by the Manager.
  
  

EDUCATION And/or EXPERIENCE

Required High School diploma or GED; plus, a minimum of 2 - 5 years related experience and/or training; or equivalent combination of education and experience. Preferred Associate's degree (A. A.) or equivalent from two year college or technical school.

*ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED*

**SEE RESUME ON APPLICATIONS WILL NOT BE CONSIDERED**

SILVER STATE SCHOOLS CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)

DRUG-FREE WORKPLACE