Health Information Specialist

Terros Health is pleased to share an exciting and rewarding opportunity for a Health Information Specialist working at our Central Avenue location. Reporting to the Director of Informatics, the ideal individual is flexible, compassionate and professional. The Health Information Specialist will be responsible for performing functions related to the clients’ medical record to include processes from the time of enrollment to closure. You will provide a continuous quality improvement process to educate staff on adherence of Corporate Compliance Standards.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years. We help people live their lives in recovery and we save lives every day.

If you thrive in a creative and innovative environment, join Terros Health and you’ll be rewarded through many rich and boundless opportunities to feel empowered, do what’s right and serve the community. Terros Health employees have been entrusted to fulfill the mission of Inspiring Change for Life and in Innovation and in Business Intelligence, we accomplish this task everyday by making decisions to improve health care delivery, enhance our workflows, open communication, all with integrity, as part of motivated and flexible teams! Along with great benefits, continuous training and a welcoming environment, we offer the opportunity for you to grow in your career with Terros Health.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona’s Most Admired Companies in 2022

Terros Health is hiring a Health Information Specialist at our Central Avenue location in Phoenix, AZ.

Full-Time, Employed

Monday-Friday, 8am-6pm

Hybrid Schedule

No Weekends!

Experience in Behavioral Health and Medical Records/HIM Department Setting Preferred

Nextgen Experience Or NCP Certification Preferred

$ Bilingual Language Differential Pay Available!

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

Position Summary

Responsible for performing functions related to the clients’ medical record to include processes from the time of enrollment to closure. Compile, process, and maintain electronic health records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Ensure that documentation is consistent with the designated record set and maintains quality, accessibility, and security. Maintains records to be compliant with the HIPPA Privacy Rules and guidelines. Works under the direct supervision of the Health Information Manager.

Health Information Specialist Duties Include

• Review records for completeness, accuracy, and compliance with regulations, import and scan patient documentation into the EHR system accurately and timely
• Release information to persons or agencies according to Internal, state, federal and HIPPA regulations in a timely manner.
• Retrieve patient medical records for physicians, nurses, technicians, or other medical personnel.
• Process patient external referrals to third party entities.
• Protect the security of the medical records to ensure that confidentiality is maintained, and completed requests are documented appropriately in the Electronic Health Record.
• Perform administrative activities – Performing day to day administrative tasks such as maintaining information files and processing paperwork, mailing and sending records electronically.
• Evaluating information to determine compliance with standards – using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, and standards.
• Making decisions and solving problems - Analyzing information and evaluating results to choose the best solution and solve problems.
• Communicating effectively with stakeholders inside and outside the organization, representing the organization to customers, the public, government, and other external sources.
• Organizing, planning and prioritizing work – Developing specific goals and plans to prioritize, organize, and accomplish work.
• Answer department phone line, voicemails, and emails to assist patients, requesters, and other departments.
• Updating and using relevant knowledge – Keeping up to date technically and applying new knowledge to your job.
• Interacting with computers – using computers and system, specifically the Electronic Medical Record, to set up functions, enter data or process information.
• Manage special projects and process improvement as assigned.
• Establishing and maintain interpersonal relationships – Developing constructive and cooperative relationships with others and maintain them over time.
  
  
  

Starting Pay$17/hr

Apply with your resume at www.terroshealth.org

Benefits & Wellness

• Multiple medical plans - including a no premium plan for employees and their families
• Multiple dental plans - including orthodontia
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
• 4 Weeks of paid time off in the first year
• Wellness program
• Child Care Support Program
• Pet Insurance
• Group life and disability insurance
• Employee Assistance Program for the Whole Family
• Personal and family mental and physical health access
• Professional growth & development - including scholarships, clinical supervision, and CEUs
• Employee perks and discounts
• Gym memberships
• Tuition at GCU and University of Phoenix
• Car rentals
• Bilingual pay differential
• Minimum of a High School diploma or equivalent required; Preferred AA or bachelor’s degree
• NextGen experience or NCP certification preferred.
• Strong organizational skills
• Experience in behavioral health and medical records/HIM department setting strongly preferred
• Knowledge, Skills, and Abilities Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members. Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions
• Ability to thrive in a fast-paced environment/department, flexible, adapting readily to changes and transitions
• Computer skills Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred
• Ability to read and communicate effectively in English. Additional languages preferred but not required.
• This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a TB Test.
  
  

Physical demands of this position are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.