Home Energy Services Advisor

Brief Description Of Sunnova

Sunnova (NYSE: NOVA) is an industry-leading adaptive energy services company focused on making clean energy more accessible, reliable, and affordable for homeowners and businesses.

At Sunnova, we embrace diverse perspectives, vibrant creativity and forward-thinkers who share our zeal for a sustainable future. A career with us means pushing beyond traditional limits, exploring new horizons, collaborating with like-minded peers, and transforming the energy industry for the better.

If you're excited about being a part of the fastest-growing segment of the energy industry, we encourage you to apply!

The Home Energy Services Advisor Position

Sunnova Energy is searching for a Home Energy Services Advisor to be responsible for advising customers on which Sunnova products are most beneficial according to their unique needs, pre-qualifying customers for the product(s), and scheduling appointments for customers to meet with a Sunnova dealer or sales consultant. Our Home Energy Services Advisor will utilize their strong communication skills to inform, educate and advise new potential Sunnova customers about the benefits of Sunnova’s products and services (solar, solar storage service, grid services, and home services such as standalone generators, EV chargers, and HVAC). This position needs to become a subject matter expert in Sunnova’s products to be able to answer customers’ questions regarding product pricing, availability, features, and benefits. A successful Advisor will be able to identify opportunities that create more value for potential customers and generate high quality appointments to increase sales.

Home Energy Services Advisor Responsibilities

• Engages with prospective customers and current customers to understand their energy needs
• Becomes knowledgeable and proficiently explains Sunnova’s solar and other energy service offerings in manner that is easy to understand
• Qualifies prospects for Sunnova products
• Schedules in-home and virtual appointments for sales teams
• Collects all required information and updates lead status regularly
• Monitors portfolio of leads and continues to follow-up with customers as needed
• Meets or exceeds monthly quotas
• Represents Sunnova’s values at all times
  
  
  
  

Minimum Requirements

• Highschool Diploma
• 2+ of previous experience in lead qualification or sales
• Strong communication and interpersonal skills with the ability to build rapport and trust with customers
• Ability to work independently and as part of a team in a fast-paced environment
• Willingness to learn and adapt to changing market conditions and customer preferences
  
  
  
  

Preferred Qualifications

• Bachelor’s Degree
• Solar industry knowledge
• Cold calling experience
  
  
  
  

Additional Knowledge, Skills And Abilities

• Efficiently use Salesforce CRM and Microsoft Office’s Excel
• Strong sales conversation skills, such as actively listening and feel/felt/found objection handling
• Accurate data entry
  
  
  
  

Working Conditions

• Open-office environment
• Some overtime may be required based on business needs
• Some weekend days and holiday work required based on business needs
  
  
  
  

Physical Requirements

• Extended periods of time at desk on phone/computer
  
  
  
  

Sunnova offers a generous employee reward package that includes:

• Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match
• Competitive compensation & annual bonus
• Paid time off, including 10 holidays and Paid Parental Leave
• Cell phone allowance for many roles
• Free access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
• Complimentary garage parking in Houston
  
  
  
  

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.