Implementation Analyst

Bswift Implementation Analyst

Responsibilities

• The Enrollment Technology Case Build Specialist is responsible for technology and information about client's benefit offerings and configures a customized benefits enrollment platform to meet the client's specifications, as well as assisting in the implementation, monitoring, and maintenance of the firm's technology
• Responsible for implementing, renewing, and ongoing service of employee benefit administration platforms
• Work with clients and account management teams to understand client needs; review details of benefit plans and policies to determine technology and system requirements
• Participate in sales and service calls with clients and Business Development Team to introduce technology tools to clients
• Work with carriers, clients, and account teams to facilitate file feeds between benefits administration systems, carriers, payroll vendors, and/or other HRIS systems
• Perform data management of enrollment and/or employee demographic data as needed
• Accountable for timely and accurate reporting of all enrollment data
• Research and resolve client issues, share findings with team members and client
• Establish and cultivate relationships with clients, vendors, carriers, and internal departments to ensure successful implementations, renewals, and ongoing administration
• Support and train team members and clients on how to use their benefits administration system

Qualifications

• Previous experience in the employee benefits field
• Exceptional oral and written communication and relationship-building skills
• Prior experience with BSwift required
• Demonstrated ability to provide guidance, leadership qualities
• Ability to present information confidently in small and large group settings
• Exceptional time management and organization skills with attention to accuracy and detail
• Ability to look logically at technology and business-related issues and find or develop solutions
• Ability to handle multiple priorities in a rapidly changing environment and adapt to change in the workplace
• Should grasp and understand business concepts and issues
• Must be a self-starter and be able to work independently with minimal supervision
• Must perform well in a high-energy, dynamic, and team-oriented environment
• Advanced computer skills and expert knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)

Must haves

• Minimum of 2 years’ experience in Benefits Administration Configuration
• At least 1 years of working experience in EDI transactions
• Minimum of 2 years of experience with bswift

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.