Do you thrive on helping others and have a passion for clear communication? Are you eager to build a career with a supportive team and excellent benefits? If so, this remote Insurance Customer Service Representative role might be perfect for you!
In this role, you'll be a champion for our policyholders, providing exceptional service and support. You'll address inquiries, resolve issues, and ensure customer satisfaction, all from the comfort of your home office.
Here's What You'll Get To Do
Be the first point of contact for our valued clients, answering questions and providing information about our insurance products and services.
Assist customers with policy changes, renewals, and updates, making sure everything is accurate and compliant.
Guide clients through the claims process, from initiating claims to collecting information and facilitating communication with adjusters.
Help policyholders understand their coverage details and make informed decisions about their insurance needs.
Maintain clear and detailed records of all customer interactions, transactions, and inquiries within our system.
To Be a Great Fit, You'll Have
Excellent communication skills, both written and verbal.
A genuine desire to provide exceptional service and help others.
A knack for resolving customer issues promptly and effectively.
Strong organization skills and a keen eye for detail.
While experience with insurance products is a plus, we'll provide comprehensive training to get you up to speed.
Comfort using CRM software, Microsoft Office Suite, and other customer service tools.
We offer a competitive salary with an earning potential of up to $65,000 per year, a comprehensive benefits package including medical, dental, vision, 401k, and a generous PTO policy. But most importantly, you'll join a supportive team environment that values professional growth and offers the flexibility of remote work.
Ready to launch your remote insurance career and make a difference? Apply today!
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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