Black Diamond Solutions

IT Help Desk Level 1/Level2

Organization

Through clinical services, education, and research, Our client is one of the nation’s leading relationship-based behavioral health organizations committed to strengthening and healing children and adolescents, couples, families, and individuals. When you join this organization, you are joining a team of over 230 collaborators comprised of clinicians, educators, researchers, therapists-in-training, partners, and administrators across four service sites. Our client is a strong, independent organization focused on advancing the world of behavioral health.

Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications:

  • College Degree or technical degree (computer science-oriented a plus)
  • Solid communication skills
  • Punctual
  • Knowledge and expereince with PC trouble shooting
  • Knowledge and experience with PC networking
  • Knowledge and expreince with basic wireless networking
  • Basic understanding Windows 10 OS
  • Basic understanding Mac 10.14 Mohave OS
  • Basic understanding Chrome OS
  • Basic understanding of Windows Active directory
  • Experience with opening and finishing technical tickets with little supervision

If you are good with both IT and with people, a good communicator, and highly reliable, we want to take a look at your resume!

Powered by JazzHR
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting

Referrals increase your chances of interviewing at Black Diamond Solutions by 2x

See who you know

Get notified about new Information Technology Help Desk jobs in Chicago, IL.

Sign in to create job alert

Similar jobs

People also viewed

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub