The Dignify Solutions, LLC

IT Support Engineer (Fulltime) - Onsite from NYC

  • Strong Computer Skills and the Ability to Troubleshoot and Diagnose complex problems
  • Exposure to and knowledge of Microsoft Active Directory and Office 365 concepts and administration
  • Experience handling L2/L3 troubleshooting for Windows & MAC OS
  • Experience with Citrix and Microsoft Remote Desktop concepts and administration
  • Knowledge of DHCP, IP routing, VPN, and firewall concepts
  • Experience in supporting minor hardware repairs (Desktop & Laptop)
  • Experience in phone system administration
  • Liaises with clients, other IT support groups and 3rd party providers when necessary
  • Performs imaging/reimaging of PCs
  • Performs IMAC (Install, Move, Add and Change)
  • Troubleshoots and resolves PC incidents and/or VIP requests
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Information Technology
  • Industries

    IT Services and IT Consulting

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