IT Systems Administrator

$56.00 - $80.00 (est. hourly pay rate)

Job Summary:

Our client is seeking an IT Systems Administrator who will provide technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins. This opportunity is located in Oakland, CA.

Duties:

• Collaborate with end users to design and implement automation rules and scripts to meet business requirements
• Maintain runbooks and related documentation
• Customize workflows, issue types, fields, and screens to meet the needs of the organization
• Set up and configure dashboards and reports to provide project status and progress visibility
• Advise users on how to optimize their use of these applications to support/ align with related business processes
• Evaluate and implement plugins and integrations

Desired Skills/Experience:

• 8+ years enterprise-level experience in Jira and Confluence system administration
• Strong knowledge of Jira and Confluence configuration, administration, and integration
• Experience with Jira plugins and Atlassian Marketplace applications
• Familiarity with agile methodologies and project management workflows
• Ability to evaluate customer requests and tease out the underlying requirements and use cases
• Ability to work effectively in a remote-first work environment

Benefits:

• Medical, Dental, & Vision Insurance Plans
• 401K offered