IT Systems Manager

IT Systems Manager

Guild Associates, Inc. is looking for an IT Systems Administrator to join our team in our Dublin office. The Sys Admin will participate in Guild’s IT support, management, and development efforts including cybersecurity, client and server infrastructure, networking, software applications, data, and user accounts.

The ideal candidate will have excellent time-management and communication skills which will enable him/her to collaborate well with various employees and leaders within the company. The IT Systems Administrator will share ownership of all technical issues with other department members.

Responsibilities

• Prioritize and respond to tickets, emails, calls, and messages, providing fast follow-up
• Troubleshoot and solve everyday technology problems
• Proactively monitor systems, identify potential troubles before they arise
• Stay up to date on current and innovative technologies and best practices
• Research, test, recommend, and install/implement new solutions
• Configure, update, and secure a variety of systems on a scheduled basis
• Ensure routine backups are completed and tested
• Configuration change documentation
• Asset management lifecycle, procurement, and recycling
• Management of IT Staff
• Development and maintenance of business relationships
  
  

Required Qualifications

• Proactive and positive mindset
• Effective communication and customer service skills
• Bachelor’s degree in Information Technology, Cybersecurity, or related degree
• Minimum 1 year technical experience, which can include home lab work and internships
• Broad understanding of Microsoft 365 for Business
• Significant experience with Windows client/server infrastructure
• Experience with Backup Management
• Working knowledge of both wired and wireless network technologies
  
  

Preferred Qualifications

• Experience using PowerShell scripting to automate tasks
• CompTIA A+, Network +, and Security +
• Knowledge of cybersecurity frameworks
• Mobile Device Management experience
• Excellent Troubleshooting skills
• Attention to Detail
• Desire to learn
  
  

Additional Information

• Occasional Overtime Required
• Occasional travel between buildings within 20-mile radius
  
  

Guild Associates is a company of diverse individuals. We value innovation, teamwork, and ambition. Whether we are problem-solving in the course of design or fine-tuning our manufacturing processes, we strive to create a superior product. If you enjoy challenges and take pride in a job well-done, this is the place for you! We offer competitive wages and an excellent benefit package starting the first day of employment.

Guild Associates is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

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